Summary
Overview
Work History
Education
Skills
Certification
Additional Information
References
Timeline
Generic

Harriet Lahey

Sydney,NSW

Summary

An organised and dependable candidate, successful at managing multiple priorities with a positive attitude. Obtains a willingness to take on added responsibilities in order to meet team goals.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Receptionist

Lahey Constructions
01.2019 - 01.2021
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and enquiries.
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
  • Increased customer retention rates through exceptional communication skills and problem-solving abilities.

Hospitality Worker

McDonalds
04.2019 - 05.2020
  • Enhanced guest satisfaction by providing exceptional customer service and promptly addressing concerns.
  • Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
  • Implemented effective time management strategies during high-volume periods which resulted in reduced wait times and increased customer satisfaction.
  • Delivered excellent customer service to support company reputation and patron satisfaction.
  • Reduced risks by maintaining clean and organised work environment.
  • Communicated with customers to promptly resolve complaints and address inquiries.
  • Greeted guests with friendly and professional acknowledgment to build rapport.

Education

Undergraduate Degree - Advanced Science Pre-Med

University of Technology Sydney
Sydney
11.2025

High School Diploma -

St Columba Anglican School
Port Macquarie
10.2022

Skills

  • Critical Thinking and Judgment
  • Creativity and Flexibility
  • Strong Communication and Interpersonal Skills
  • Proactive Problem Solving
  • Effective Multi-Tasking
  • Clear Communication
  • Time Management skills

Certification

NSW RSA

Additional Information

I am a first year Pre Med student studying to acquire my doctorate in medicine. I believe that my passion, dedication and diligence towards my goals and aspirations are transferable skills that will allow me to thrive and excel in various workplace opportunities.

References

Paige Everingham - McDonalds shift manager

Contact: 0401380491 - paige.louise.everingham@gmail.com


Andrew Lahey - Company Director of Lahey Constructions

Contact: 0408491412 - alahey@outlook.com.au

Timeline

Hospitality Worker

McDonalds
04.2019 - 05.2020

Receptionist

Lahey Constructions
01.2019 - 01.2021

Undergraduate Degree - Advanced Science Pre-Med

University of Technology Sydney

High School Diploma -

St Columba Anglican School

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Harriet Lahey