Harriet Ranken
Spring Ridge,NSW
Summary
Experiences in the retail management profession and prepared to drive store success through effective leadership. Recognised for fostering collaborative team environments and achieving operational goals. Known for reliability and adaptability, ensuring seamless alignment with business needs. Expertise in inventory management and customer service excellence.
Overview
2
2
years of professional experience
Work History
Retail Store Manager
Posies on the Plain
03.2023 - Current
- Maintained a clean and organised store appearance to enhance the overall shopping experience for customers.
- Completed routine store inventories.
- Managed inventory control processes to restore stock, control costs, and maintain sales floor levels to meet customer needs.
- Recruited, trained, and led a high-performing team across retail, floristry, and hospitality, fostering a culture of creativity, accountability, and customer-first service.
- Developed clear systems and workflows to ensure smooth daily operations across multiple business arms—retail fashion, floristry, and café—allowing the business to scale sustainably.
- Led by example with a hands-on approach in customer service, merchandising, and strategic planning, setting a standard for excellence and innovation.
- Cultivated a positive, community-driven workplace that values local collaboration, with input influencing seasonal campaigns and new product lines.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
Sales and Hospitality
Harvest Spring Ridge
01.2024 - 02.2025
- Provided efficient and friendly service in a high-volume retail environment, assisting customers with postal services, transactions, and inquiries. Responsible for processing mail and parcels, handling payments, and maintaining accurate records while ensuring compliance with Australia Post procedures and security standards
- Prepared quality coffee and espresso-based drinks while assisting with the preparation and packaging of takeaway food items. Maintained a clean, efficient workspace, followed food safety standards, and provided friendly, fast-paced customer service.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Worked effectively in fast-paced environments
- Led day-to-day operations across retail, café, and community space, driving in local foot traffic.
Education
Bachelors of Fashion Marketing And Enterprise - Fashion Marketing And Business
Torrens University Australia
Sydney, NSW06-2026
High School Diploma -
Abbotsleigh School For Girls
Sydney, NSW12-2022
Skills
- Customer service
- Strong multi-tasking
- Retail operations
- Problem-solving
- Time Management & Multitasking
- Cash Handling & POS Systems
- Team Collaboration & Communication
- Problem-solving in Fast-Paced Environments
- Stock Management & Visual Merchandising
- Barista Skills & Food Safety Awareness
- Adaptability & Willingness to Learn
Timeline
Sales and Hospitality
Harvest Spring Ridge
01.2024 - 02.2025
Retail Store Manager
Posies on the Plain
03.2023 - Current
Bachelors of Fashion Marketing And Enterprise - Fashion Marketing And Business
Torrens University Australia
High School Diploma -
Abbotsleigh School For Girls
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