Harriet Wedderburn
Wembley,WA
Summary
Law student six months from graduation. Years of customer service and customer relations experience, outstanding interpersonal communication skills.
Overview
6
6
years of professional experience
Work History
Senior Team Member/Sales Associate
Vintage Cellars
Duncraig, WA
06.2022 - Current
- Received and maintained RSA and Approved Managers certifications, in line with all relevant liquor licencing and compliance guidelines.
- In depth specialist knowledge of all products, from wine to speciality beer and spirit selections.
- Developed strong relationships with regular customers which increased return visits.
- Maintained a clean and organized store environment, ensuring optimal shopping experience for customers.
- Participated in ongoing training programs to stay current on company policies, procedures, and product knowledge.
- Used computer and point of sale system knowledge to process transactions, perform product lookups and verify inventory availability.
Axe Throwing Coach
Maniax
Perth, WA
01.2020 - 01.2023
- Managed inventory of equipment, ensuring proper maintenance and availability for all guests and league members.
- Received First Aid training and CPR certification.
- Improved participants'' axe throwing techniques" by providing personalized coaching and feedback.
- Organized successful tournaments and events, fostering a sense of community among participants.
- Collaborated with other coaches to share best practices and improve overall coaching quality across the facility.
Administration Officer
Talison Lithium
Greenbushes, WA
01.2019 - 11.2019
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Maintained reception desk for onsite and Perth corporate locations, handling calls and electronic communications for both offices.
- Maintained high levels of organization within the office space through regular supply inventory checks and proactive restocking efforts.
- Organised and directed site visits in compliance with relevant legislative guidance, including safety regulations and Union bylaws.
Education
Bachelor of Laws/Bachelor of Psychology (Science) -
Murdoch University
Perth, WA06-2025
Certificate III of Business Administration -
South Regional TAFE
WA11-2019
Skills
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Database management systems
- Document management software
- Calendar and scheduling tools
- Virtual meeting and communication platforms
- Innovation and creativity
- Stakeholder management
- Attention to detail
- Collaboration and teamwork
- Verbal and written communication
Timeline
Senior Team Member/Sales Associate
Vintage Cellars
06.2022 - Current
Axe Throwing Coach
Maniax
01.2020 - 01.2023
Administration Officer
Talison Lithium
01.2019 - 11.2019
Bachelor of Laws/Bachelor of Psychology (Science) -
Murdoch University
Certificate III of Business Administration -
South Regional TAFE