Harris Kunnel

Advised families on elderly care best practices and provided support during difficult times; improved customer satisfaction ratings from 8/10 to 9/10 over 3 months.

Medicated and monitored physical, mental and emotional health of 20 residents per day; reduced medication errors by 10% through efficient administration.

Provide Complex care like tracheostomy care , PEG feeding , Tube feeding , Infection control , Monitor SPO2 , blood pressure and BSL , Pressure area care , dysphagia management specially TBI and Neurodegenerative disease client .

• Reliably assisted with the daily personal needs of aged care residents, including bathing, grooming and dressing them in a respectful manner without compromising their dignity or safety.
• Bathed up to 15 patients every week using special hygienic techniques while providing gentle massage therapy for relaxation purposes; decreased levels of discomfort among patients by 30%.

• Assisted in coordinating patient care plans, including scheduling appointments and tests.
• Monitored patient progress and outcomes to ensure quality of care was provided.
• Developed protocols for patient management and coordinated with other departments for efficient delivery of services.
• Ensured that all patient records were properly maintained according to established standards and regulations.
• Provided support to nursing staff by addressing questions, concerns, and issues related to patient care.

• Ensured the safety of personnel, equipment, and materials through the enforcement of safety protocols.
• Conducted investigations into complaints from customers or employees regarding violations of company policy.
• Monitored all operations for potential security risks and threats.
• Managed training programs designed to improve customer service skills among staff members.
• support or care plan management according to the condition of client,
• Rostering and and after hours management

Support and care coordination ( NDIS And Aged care funding ) plan review , funding management .

• Assessed and monitored patient health conditions, including vital signs such as temperature, pulse rate and blood pressure.
• Provided nursing care for patients with various medical diagnoses and treatments.
• Administered medications and treatments in accordance with physician orders.
• Ensured that all documentation was accurate and up-to-date according to established guidelines.
• Supported families during times of illness or injury by providing emotional support and assistance with decision making processes.
• Managed multiple tasks simultaneously while prioritizing urgent requests from physicians or nurses.
• Supervised the daily lives of 8-15 elderly individuals, providing assistance with personal care and hygiene needs while ensuring their safety at all times.