- I currently play in a senior football league, which keeps me active and involved in a team environment
- I also regularly attend the gym as i have found it keeps me focused and energised for my everyday life
- I love the outdoors and going camping or to the beach
Harrison Bawden
Brisbane
Summary
Personable and analytical with positive attitude and talent for problem-solving. Possesses strong understanding of customer service principles and operational processes, with skills in data analysis and process optimization. Dedicated to delivering efficient solutions and enhancing customer satisfaction.
Overview
7
7
years of professional experience
Work History
Goods Inwards Recieving
Bunnings Warehouse
09.2022 - Current
- Conducted regular inventory audits to maintain accurate stock levels and prevent discrepancies.
- Responsible for processing credit claims with suppliers.
- Processing invoices of incoming stock.
- Managing customer and trade customer orders daily.
- Investigating and sorting customer returns and write offs.
- Coordinating with suppliers on dates and times to ensure truck deliveries are efficient and do result in overlaps that slow down daily workflow.
- Trained new staff members on internal systems and processes, fostering a positive work environment.
- Demonstrate high level responsibility through obtaining a high risk work licence for operating forklifts and following safety procedures.
Online and Customer Service Supervisor
Woolworths Supermarket
08.2018 - 08.2022
- Promoted a positive work environment through open communication channels, fostering team collaboration and high morale.
- Collaborated with other departments to address recurring customer concerns, improving overall service quality.
- Coached colleagues through day-to-day work and complex problems.
- Improved customer satisfaction by addressing and resolving escalated issues promptly and professionally.
- Received, picked and processed customer orders from start to finish.
- Resolved customer complaints in store and over the phone, to ensure they were satisfied with the order they received.
Education
Bachelor of Business And Commerce - Accounting And Economics
University of Queensland
Brisbane, QLD11-2026
Skills
- Customer service
- Multitasking and organization
- Team building and leadership
- Customer relations
- Order fulfillment
- Time management
- Complaint resolution
- Excellent communication
- Daily operations management
- Data entry
Interests
Timeline
Goods Inwards Recieving
Bunnings Warehouse
09.2022 - Current
Online and Customer Service Supervisor
Woolworths Supermarket
08.2018 - 08.2022
Bachelor of Business And Commerce - Accounting And Economics
University of Queensland
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