Summary
Overview
Work History
Education
Skills
References
Timeline
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Harrison Brennan

GLENMORE PARK,NSW

Summary

Proven leader and skilled salesperson, adept in negotiation and customer care, with a track record of exceeding sales targets at Aesop through personalized consultations and solution-oriented selling. Expert in Microsoft applications, I've effectively led teams, managed budgets, and driven policy development, demonstrating a unique blend of analytical and interpersonal skills.

Overview

7
7
years of professional experience

Work History

Retail Salesperson

Aesop
Sydney, NSW
04.2022 - Current
  • Deliver personalized consultations and quality conversations, tailoring skincare solutions to individual needs, while building strong customer relationships.
  • Deep knowledge of Aesop’s product range and skincare more broadly, including knowledge of chemical formulations, natural ingredients, and their benefits, as well as means of application.
  • Consistently achieve and exceed sales targets through consultative and solution-oriented selling techniques.
  • Proficient in handling transactions efficiently and accurately using POS systems, particularly 'CEGID'.
  • Assisted in creating aesthetically pleasing displays that reflect Aesop’s sophisticated and minimal design standards.
  • Monitor stock levels, restock shelves, and maintain accurate inventory records.
  • Perform opening and closing duties, including cash handling and end-of-day reporting.
  • Participated in-store events, product demonstrations, and workshops to enhance the customer experience.
  • Work closely with colleagues to ensure smooth operations and a cohesive customer journey.
  • Handle customer inquiries and complaints empathetically and efficiently.
  • Maintain a clean, organized, and welcoming store environment.

President

The University of Sydney Students' Representative Council
Camperdown, NSW
12.2023 - 12.2024
  • Leadership & Representation: Act as the primary representative of the student body, advocating for their rights and interests to the university administration, external bodies, and government agencies.
  • Council Oversight: Chair SRC meetings, ensuring orderly discussions and decision-making processes that reflect the collective interests of students.
  • Policy Development: Lead the formulation and promotion of policies that address key student issues, including education, equity, and welfare.
  • Campaign Management: Coordinate and support campaigns on student-related issues, such as affordability, accessibility, and campus safety.
  • Communication: Act as the public spokesperson for the SRC, addressing the media, student body, and stakeholders on council matters.
  • Advocacy & Support: Work closely with university bodies to resolve student concerns and improve student services.
  • Team Leadership: Oversee and mentor executive council members and SRC staff, fostering a collaborative and productive environment.
  • Budget Management: Manage the SRC’s budget and resources responsibly, ensuring transparency and accountability in financial matters.
  • Event Coordination: Organize and participate in student events, forums, and activities that engage the university community and promote SRC initiatives.
  • Stakeholder Engagement: Build and maintain relationships with student groups, clubs, societies, and external organizations.
  • Report Preparation: Prepare and present annual and periodic reports on the SRC’s activities, achievements, and goals.
  • Constitutional Compliance: Ensure all SRC activities adhere to the council's constitution and regulations.

Salesperson

Coles
Glenmore Park, NSW
11.2017 - 04.2022
  • Operate cash registers and manage transactions efficiently, including handling money-dispensing technology and basic paperwork.
  • Deliver exceptional customer service by addressing inquiries, resolving disputes, and defusing customer aggression.
  • Prevent loss and ensure security in both staffed registers and self-checkout areas.
  • Conduct biannual stocktakes with precision and attention to detail.
  • Flexibly trained across multiple departments, including Service, Online, Fresh Produce, and Grocery.
  • Independently manage opening and closing operations for the Online department.
  • Communicate effectively with team members to maintain a collaborative work environment.
  • Maintain cleanliness of the service area, following safety guidelines for chemical use and cleaning procedures.
  • Provide flexible availability, consistently supporting scheduling needs at short notice.

Christmas Casual Retail Assistant

Shoes and Sox
Penrith, NSW
12.2021 - 02.2022
  • Skilled in maintaining accurate inventory records and ensuring efficient stock organization.
  • Proficient in handling POS systems for smooth and accurate transactions.
  • Experienced in engaging with both children and parents to provide excellent service and resolve inquiries.
  • Successfully managed and operated a dedicated Myer section independently.
  • Expertise in cleaning and closing the store during regular hours and late-night shopping events.
  • Strong knowledge of footwear products to assist customers effectively.
  • Consistently met key performance indicators and store budget targets.
  • Skilled in telecommunication with customers and inter-store communication to ensure seamless coordination.
  • Proficient in drafting and managing professional emails within the company network.

Education

Bachelor of Arts And Bachelor of Advanced Studies (Dalyell Scholar) -

The University of Sydney
Camperdown/Darlington
11-2026

High School Diploma -

Nepean Creative And Performing Arts High School
Emu Plains
11-2020

Skills

  • Microsoft applications proficiency
  • Sales presentations
  • Customer care
  • Store maintenance
  • Negotiation
  • Needs analysis

References

References available upon request.

Timeline

President

The University of Sydney Students' Representative Council
12.2023 - 12.2024

Retail Salesperson

Aesop
04.2022 - Current

Christmas Casual Retail Assistant

Shoes and Sox
12.2021 - 02.2022

Salesperson

Coles
11.2017 - 04.2022

Bachelor of Arts And Bachelor of Advanced Studies (Dalyell Scholar) -

The University of Sydney

High School Diploma -

Nepean Creative And Performing Arts High School

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