Harrison Cantwell
Melbourne,VIC
Summary
Proven Merchandiser at Ames Australasia, adept in stock rotation and enhancing store appearance, leading to optimal product availability. Excelled in customer service, ensuring satisfaction and fostering team collaboration. Demonstrated reliability and a friendly demeanour, contributing significantly to workplace efficiency and positive customer interactions. Effective at working in fast-paced grocery environments to restock and arrange merchandise in an appealing way. Upbeat and friendly team player with a good attitude and willingness to take on any task. Versatile team member offering over a number years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Merchandiser
Ames Australasia
Melbourne, VIC
11.2021 - Current
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
Front of House Employee
Pretzel Australia
11.2020 - 02.2021
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Helped guests at tables when in need of assistance.
Retail Assistant
Wesfarmers
Melbourne, VIC
10.2018 - 04.2019
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Collaborated with team members to accomplish sales goals and improve overall store performance.
Education
Bachelor of Cyber Security - Information Technology
Swinburne University of Tech
Melbourne, VIC11.2027
High School Diploma -
Yarra Valley Grammar
Ringwood, VIC11.2021
Skills
- Reliable and punctual
- Friendly and outgoing
- Stock Rotation
- Pricing and shelf labeling
Certification
- RSA Certificate - Current and valid certificate to serve alcohol approved by Liquor Control Victoria
Timeline
Merchandiser
Ames Australasia
11.2021 - Current
Front of House Employee
Pretzel Australia
11.2020 - 02.2021
Retail Assistant
Wesfarmers
10.2018 - 04.2019
Bachelor of Cyber Security - Information Technology
Swinburne University of Tech
High School Diploma -
Yarra Valley Grammar