Summary
Overview
Work History
Education
Skills
Timeline
background-images

Harrison Collecutt

Box Hill,VIC

Summary

Dynamic and reliable barista with extensive leadership experience at many Melbourne cafe venues, known for cultivating a loyal customer base through exceptional service. Adept at training staff and managing operations, I thrive in high-pressure environments while maintaining a friendly demeanour. Committed to continuous learning and enhancing customer experiences through expert coffee knowledge, and looking to apply my valuable hospitality knowledge to all my future careers.

Overview

8
8
years of professional experience

Work History

Barista

Little Bang Espresso
02.2025 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanour and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods while remaining calm and efficient
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Head Barista/Manager

Extra Shot Cafe
06.2024 - 02.2025
  • Trained new employees on cafe policies, beverage preparation, and customer service standards to maintain a high level of performance.
  • Developed a loyal customer base and relationships with customers with friendly and outgoing customer service
  • Cultivated a positive team atmosphere by setting clear expectations, recognizing achievements, and fostering open communication among staff.
  • Demonstrated strong leadership skills while overseeing all aspects of daily café operations as Head Barista.

Contracted Barista/Hospitality Worker

Hastings People/INAC
02.2021 - 08.2024
  • Worked in flexible environments adapting to different daily contracts.
  • Left to independently work for various roles and deliver a high level of service based on client needs.
  • Developed long term relationships with clients leading to continued long term contracts with employers such as E&S trading.
  • Utilised many years of developed skills to ensure professional service no matter the situation.

Head Barista/Manager

Denmark Hill Kafe
04.2023 - 07.2024
  • Provided expert guidance on coffee beans selection, grinding methods, brewing techniques, and equipment usage to enhance overall customer experience.
  • Kept up-to-date with industry trends through continual professional development opportunities such as workshops, seminars, and conferences.
  • Trained incoming employees to maintain consistency and standards while being a personable team player.

Barista

Societe Malvern
02.2022 - 03.2023

Head Barista

Torino Express
01.2021 - 08.2021

Operations Manager/2IC/Barista

DWM Group
05.2017 - 05.2021
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Managed a large team of rotating staff for one of the largest mobile coffee companies in Victoria.
  • Setup mobile sites for large events at venues such as the MCG, GMHBA stadium, AAMI Park and various other pop-up venues.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to ensure smooth service for all sites across many locations.
  • Often utilised quick problem solving skills, and was relied on to solve any situations that arose.

Barista

Verve Spice
08.2019 - 05.2020

Barista

The Lower Deck
03.2019 - 02.2020

Education

High School Diploma -

Melbourne High School
South Yarra, VIC
11-2014

Skills

    Large amount of leadership experience

    Strong customer service skills

    Calm under high pace and high pressure environments

    Reliable and consistent

    Flexible to many work environments

    High aptitude for learning new skills

    Friendly and approachable demeanour

Timeline

Barista

Little Bang Espresso
02.2025 - Current

Head Barista/Manager

Extra Shot Cafe
06.2024 - 02.2025

Head Barista/Manager

Denmark Hill Kafe
04.2023 - 07.2024

Barista

Societe Malvern
02.2022 - 03.2023

Contracted Barista/Hospitality Worker

Hastings People/INAC
02.2021 - 08.2024

Head Barista

Torino Express
01.2021 - 08.2021

Barista

Verve Spice
08.2019 - 05.2020

Barista

The Lower Deck
03.2019 - 02.2020

Operations Manager/2IC/Barista

DWM Group
05.2017 - 05.2021

High School Diploma -

Melbourne High School

Similar Profiles

CREATE PROFILE
Harrison Collecutt