Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Harrison Frost

Yeronga,QLD

Summary

I am a high-energy young employee bringing extensive experience in retail settings and management positions. I am a dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency. Through my experiences in High School as College Captain leading 2000+ students to success and moving into the workforce leading one of Queensland's Busiest Dominos with over 80 staff, I have learned how to work in a team to get the best outcomes. I pride myself in my ability to build strong relationships. Additionally, my experience with refereeing and managing, I am able to have difficult conversations and remain professional in certain situations and environments.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Store Manager

Dominos Pizza
05.2024 - 06.2025
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Rotated merchandise and displays to feature new products and promotions.
  • Approved regular payroll submissions for employees.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.

Youth Conference Mentor

Y-Lead
01.2025 - Current
  • Work with a team of other volunteers and HQ staff, to deliver engaging in-school presentations and day-long leadership conferences to Colleges and High Schools.


Referee

Touch Rugby League
04.2022 - 05.2024
  • Promoted good sportsmanship among players.
  • Utilized strong decision-making skills under pressure, contributing to the overall quality of each competition.
  • Navigated difficult situations using effective communication and explanation of game rules.
  • Kept track of time and scores during games
  • Stayed physically fit to keep up with pace of games.
  • Enforced rules and regulations during games to facilitate safe and fair play.
  • Collaborated with other referees to ensure consistent application of rules across all games.
  • Managed conflicts between players or coaches professionally, maintaining a respectful atmosphere throughout games.

Customer Service Cashier

A Place To Meat (Butcher)
11.2021 - 04.2022
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Restocked Cabinets with fresh products.

Education

High School Diploma -

St Laurences College (South Brisbane)
Brisbane, QLD
11-2024

High School Year 7-9 -

Aviation State High School
Hendra, QLD
11-2021

Skills

  • Customer service
  • Problem-solving
  • Multitasking and organization
  • Store operations
  • Cash management
  • Shift scheduling
  • Inventory control
  • Employee training and Recruitment Processes
  • POS systems

Certification

  • Blue Card (Working With Children Card) - Exp. 29 Jan 2028
  • Green P-Plate Car Licence- (Aug 2024-Aug 2026)

Timeline

Youth Conference Mentor

Y-Lead
01.2025 - Current

Store Manager

Dominos Pizza
05.2024 - 06.2025

Referee

Touch Rugby League
04.2022 - 05.2024

Customer Service Cashier

A Place To Meat (Butcher)
11.2021 - 04.2022

High School Diploma -

St Laurences College (South Brisbane)

High School Year 7-9 -

Aviation State High School

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Harrison Frost