Summary
Overview
Work History
Education
Skills
Timeline
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Harrison Hadaj

Prospect,South Australia

Summary

Enthusiastic and dependable customer service professional with extensive experience in fast-paced, dynamic environments. Notable for excellent interpersonal and communication skills, with a strong ability to build rapport and resolve customer concerns efficiently. Demonstrates adaptability to flexible schedules and thrives under pressure, consistently meeting and exceeding performance targets. Eager to embrace new challenges and committed to continuous learning and professional growth.

Overview

4
4
years of professional experience

Work History

Sales Representative

Derrimut 247 Gym
11.2024 - Current
  • Greet and assist gym members, addressing their questions and providing information about membership options, gym services, and facilities.
  • Respond to phone calls, emails, and walk-in inquiries in a timely and professional manner.
  • Process new memberships, renewals, and cancellations. Provide assistance with membership plans and upgrades, ensuring all members receive relevant information.
  • Maintain a thorough understanding of the gym's equipment, classes, services, and schedule to provide accurate information to members and guests.
  • Work closely with other team members and management to ensure smooth gym operations and uphold company standards of customer service.
  • Address and resolve any concerns or complaints from members promptly, ensuring a positive experience and maintaining member satisfaction.

Sandwich Artist

Subway
03.2024 - Current
  • Greet guests, take orders, and promote specials to enhance customer experience.
  • Operate the cash register with accuracy, ensuring proper handling of transactions.
  • Maintain a clean and organized workspace in line with restaurant policies.
  • Increase speed of service through effective multitasking and time management skills.
  • Collaborate with team members to maintain a smooth workflow during busy hours.

Sales Assistant/Storeman

Petbarn
02.2023 - 01.2024
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Helped customers locate products and checked store system for products and services in store and at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Picked and packed online orders in warehouse using company software and programs.
  • Remained calm and poised in high-stress and tense environments to promote service to customers and staff.
  • Performed refunds and exchanges for customers as a senior staff member when supervisors were not available.

Event Caterer

Orlando Catering
01.2021 - 02.2022
  • Served large groups of people and managed various types of food for large events.
  • Assisted in set-up of events and functions
  • Prepared food and cleaned kitchen and warehouse equipment
  • Spoke to customers to discuss specific dietary requirements, needs and considerations.

Education

HLTAID011 Provide First Aid

Responsible Service of Alcohol -

Galaxy Training Australia

Health And Fitness

Australian Institute of Personal Trainers

High School Diploma -

Adelaide High School
11.2022

Skills

  • Customer Service
  • Interpersonal Communication
  • Problem-Solving
  • Adaptability
  • Time Management
  • Team Collaboration
  • Reliability
  • Enthusiasm

Timeline

Sales Representative

Derrimut 247 Gym
11.2024 - Current

Sandwich Artist

Subway
03.2024 - Current

Sales Assistant/Storeman

Petbarn
02.2023 - 01.2024

Event Caterer

Orlando Catering
01.2021 - 02.2022

HLTAID011 Provide First Aid

Responsible Service of Alcohol -

Galaxy Training Australia

Health And Fitness

Australian Institute of Personal Trainers

High School Diploma -

Adelaide High School

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