Harrison Lloyd
Brisbane ,QLD
Summary
My current goal that I am working towards is completing a Bachelor in Psychology and Counselling. My future aspiration is to work in a people orientated environment where I can help others. I am currently working as a communicative 2IC Manager after working my way up in my professional field. I am looking for a new role that helps me to meet my goals as well as providing a sense of stability and fulfillment while I undergo my studies. I offer comprehensive experience providing administrative and operational support to managers. I am detail-oriented with exceptional planning and organizational skills. I strive to meet personal and company goals and plan and implement various strategies to boost productivity. I believe I am a strong team leader possessing mature decision-making abilities and outstanding time management skills. I am a diligent trainer and mentor and maintain a result-driven approach no matter what work environment I am in.
Overview
3
3
years of professional experience
Work History
2IC Manager
Sydney Tools
2022.05 - Current
- Improved team productivity by streamlining daily operations and implementing efficient processes.
- Developed and maintained strong client relationships for increased customer satisfaction and long-term loyalty.
- Fostered a positive work environment by promoting teamwork, open communication channels, and employee recognition initiatives.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Assisted in training new employees on store policies and procedures, contributing to a cohesive team environment.
Retail Worker
Supercheap Auto
2020.11 - 2022.05
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Streamlined inventory management for improved product availability and reduced stock discrepancies.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.
- Provided excellent product knowledge to customers through continuous learning about new items and promotions within the store.
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Streamlined the checkout process for faster service and improved customer experience.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
Education
Tertiary Preparation Pathway -
The University of The Sunshine Coast
Petrie, QLD06.2024
High School Diploma -
Grace Lutheran College
Rothwell, QLD11.2021
Certificate II - Aircraft Maintenance And Engineering
Aviation Australia
Brisbane09.2021
Skills
- Staff Development
- People Skills
- Effective Communication
- Emotional Intelligence
- Adaptability
- Time Management
- Multitasking
- Complex Problem-Solving
- Processing Payments
- Point of Sale Operation
- Opening and Closing Procedures
- Cash Handling
Referees
Personal
Isaac Scales
Past Teacher
0418 189 157
Toni Hilton
Family Friend
0421 827 837
Professional
Troy Barron
Past Manager
0435 420 344
Josh Steele
Past Manager
0412 815 887
Timeline
2IC Manager
Sydney Tools
2022.05 - Current
Retail Worker
Supercheap Auto
2020.11 - 2022.05
Tertiary Preparation Pathway -
The University of The Sunshine Coast
High School Diploma -
Grace Lutheran College
Certificate II - Aircraft Maintenance And Engineering
Aviation Australia
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