Harrison Moenting
BANGOR,NSW
Summary
Organised and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Woolworths
10.2023 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Bank Reconciliation Officer
BoardRoom Pty Ltd
04.2023 - 07.2023
- Multitasking efficiently in order to complete all tasks within deadlines. These tasks included bank reconciliations, authorising payments, dealing with several client's emails.
- Identified issues, analysed information and provided solutions to problems in bank accounts.
- Receipting invoices as well as payments.
Bar Gaming Machine Attendant
Tradies Gymea
02.2022 - 06.2022
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Responded to inquiries by addressing player questions about game operations, machine functions and payouts.
Delivery Driver
Domino's Pizza Penshurst
08.2021 - 01.2022
- Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
Cook
Domino's Pizza Menai
11.2016 - 05.2021
- Monitored and maintained clean working areas and cooking surfaces.
- Coached new workers on store policies, pizza making and dough preparation.
Bar Attendant
Bankstown RSL
01.2020 - 03.2020
- Maintained knowledge of menu items, liquor brands, beers and non-alcoholic selections to enhance customer experience and expedite service.
- Acknowledged guests even when busy and anticipated and responded to guest needs.
Cook
Mcdonald's Menai
02.2018 - 06.2018
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximising customer satisfaction and repeat business.
- Produced high volume covers per day and maintained near-perfect customer satisfaction scores.
Education
Bachelor of Economics And Finance Graduate - Finance
University of Wollongong
Wollongong, NSW04.2023
Year 12 Graduate (HSC) -
Aquinas Catholic College
Menai, NSW09.2019
Skills
- Computer skills
- Customer/Client Satisfaction
- High-Volume Environments
- Multitasking Abilities
- Effective Customer Communication
- Active listening
Certification
- Responsible service of alcohol license (RSA)
- Responsible conduct of gaming licence (RCG)
- High School Certificate (HSC) and ATAR
- Bronze Duke of Edinburgh Award
- Silver Duke of Edinburgh Award
- Full NSW Drivers licence
Timeline
Customer Service Representative
Woolworths
10.2023 - Current
Bank Reconciliation Officer
BoardRoom Pty Ltd
04.2023 - 07.2023
Bar Gaming Machine Attendant
Tradies Gymea
02.2022 - 06.2022
Delivery Driver
Domino's Pizza Penshurst
08.2021 - 01.2022
Bar Attendant
Bankstown RSL
01.2020 - 03.2020
Cook
Mcdonald's Menai
02.2018 - 06.2018
Cook
Domino's Pizza Menai
11.2016 - 05.2021
Bachelor of Economics And Finance Graduate - Finance
University of Wollongong
Year 12 Graduate (HSC) -
Aquinas Catholic College
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