Harrison O’Donoghue

I work at Giuseppe's Pizza Mornington and have been there since March of 2023. At Giuseppe's Pizza, I have:

• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Assisted customers in navigating the company website and placing online orders, improving the overall user experience.
• Collaborated with team members to develop best practices for consistent customer service delivery.

I worked at the Mornington News Agency for a short period of time. At the news agency I:

• Answered a constant flow of customer calls with minimal wait times.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Process customer service orders promptly to increase customer satisfaction.

I worked at Red Rooster, doing both customer service and cooking, until it unfortunately burned down. At Red Rooster, I:

• Enhanced customer satisfaction by efficiently preparing and serving high-quality fast food items.
• Maintained a clean and organized workspace, contributing to a positive and safe work environment.
• Mastered various cooking techniques for diverse menu items, resulting in consistently delicious meals.
• Collaborated with team members to ensure smooth workflow during peak hours, optimizing service efficiency.