Harrison Porou
Sydney,NSW
Summary
Adept at crisis intervention and deescalation, I honed my skills with the NSW Police Force, showcasing integrity and strong community engagement. Expert in emergency response and relationship building, my career spans law enforcement to customer service, achieving significant improvements in public safety and community trust.
Overview
9
9
years of professional experience
Work History
Police Officer
NSW Police Force
12.2021 - Current
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Answered emergency calls for help from citizens and business owners.
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
- Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
- Trained new officers on department policies and procedures, fostering a professional work environment focused on public service.
- Testified effectively in court, contributing to successful prosecutions of offenders.
- Conducted thorough investigations for various cases, leading to timely resolutions and justice served.
Traffic Controller
Elite Traffic Services
05.2018 - 01.2019
- Communicated with team members using hand signals and radios.
- Partnered with crew members to use stop and slow paddles for multi-directional traffic control.
- Assembled signs and cones to direct traffic through construction sites.
- Routed traffic around construction sites for worker and driver safety.
- Controlled pedestrian movements to prevent intrusion into work zones.
- Placed cones, signs and barrels to keep vehicles out of dangerous spaces.
- Assisted in minimizing road congestion during peak hours, by effectively managing traffic signals and controlling vehicle movement.
- Directed traffic in construction sites to maintain safe conditions for workers and motorists.
Pizza Shop Assistant
Certified Pizza Bar
04.2016 - 04.2017
- Maintained a clean and organized workspace, adhering to health code regulations for optimum food safety.
- Managed phone orders professionally, providing clear communication and accurate order details to kitchen staff.
- Collaborated with team members for smooth operations during busy hours, minimizing wait times for customers.
- Supported kitchen staff by prepping ingredients and assembling pizza toppings as needed, expediting order fulfillment.
- Operated cash register accurately, processing transactions quickly to maintain efficient customer flow.
- Built rapport with repeat customers by remembering names, preferences, or dietary restrictions.
- Handled food deliveries responsibly by packaging orders securely and delivering within specified timeframes.
Education
Bachelor Of Policing - Policing
Western Sydney University
Sydney, NSW08.2020
Skills
- Report writing
- Integrity and honesty
- Conflict de-escalation
- Relationship building and management
- De-escalation techniques
- Patience and empathy
- Community engagement
- Criminal investigations
- Planning and coordination
- Human relations
- Emergency management
- Community relations
- Crisis intervention and deescalation
- Emergency vehicle operation
- Officer training
- Criminal law
- Emergency response
- Cultural awareness
- Case management
- Risk mitigation
- Staff management
- Emergency planning
- Suspect interrogation
- Interrogation techniques
- Assigning work
- Investigative skills
- CPR/First aid certified
Timeline
Police Officer
NSW Police Force
12.2021 - Current
Traffic Controller
Elite Traffic Services
05.2018 - 01.2019
Pizza Shop Assistant
Certified Pizza Bar
04.2016 - 04.2017
Bachelor Of Policing - Policing
Western Sydney University
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