Harrison Routley
Rockhampton,Queensland
Overview
6
6
years of professional experience
1
1
Certification
Work History
Supervisor
X-Golf Rockhampton
03.2023 - Current
- Manage golf simulator schedules, ensuring compliance with operational timelines.
- Conduct staff training and facilitated teamwork, focusing on machine protocols and operational safety.
- High use of interpersonal skills toward customers to ensure quality of service.
- Prepare and serve food and beverage items, maintaining quality and adherence to health standards.
Supervisor
Boathouse
01.2022 - 03.2023
- Monitored employee productivity, communicating constructive feedback and coaching.
- Maintained a high level of knowledge to ensure adherence to company policies and objectives.
- Provided continuous training to meet evolving staff needs.
- Implemented strategic initiatives to capitalise on emerging opportunities in the business.
- Ensured customers received excellent customer service.
Bar Manager
Headricks Lane
05.2020 - 03.2023
- Overseeing day-to-day operations of front and back of house.
- Managed a team, facilitating their learning and skill development.
- Ensuring responsible service of alcohol.
- Facilitated large functions with restricted staff, utilising time management and organisational skills.
Supervisor
The Victoria Tavern
11.2018 - 05.2020
- Maintained organised and customer-friendly store environment.
- Recognised and addressed security risks to prevent incidents.
- Responsible for counting of days takings and ordering of stock.
Bartender
The Giddy Goat
03.2018 - 11.2018
- Prepared and served beverages, following established recipes.
- Ensured adherence to Queensland’s responsible service of alcohol legislation.
- Responsibility for store open and closure.
Education
Bachelor of Paramedic Science -
Central Queensland University
Rockhampton, QLD11.2023
High School Diploma -
The Rockhampton Grammar School
Rockhampton, QLD11.2015
Skills
- Staff Management
- Leadership Abilities
- Critical Thinking
- Customer Service
- Effective Communication
- Time Management
- Organizational Skills
- Strong Work Ethic
Certification
- Responsible Service of Alcohol
- Current First Aid Certificate (2022)
- Current CPR Certificate (2023)
Timeline
Supervisor
X-Golf Rockhampton
03.2023 - Current
Supervisor
Boathouse
01.2022 - 03.2023
Bar Manager
Headricks Lane
05.2020 - 03.2023
Supervisor
The Victoria Tavern
11.2018 - 05.2020
Bartender
The Giddy Goat
03.2018 - 11.2018
Bachelor of Paramedic Science -
Central Queensland University
High School Diploma -
The Rockhampton Grammar School