Summary
Skills
Work History
Education
Generic
Harrison Satie

Harrison Satie

Perth,WA

Summary

Well rounded sales consultant with strengths in negotiation, product knowledge, lead follow-up, and customer experience. Over the past year at Mandurah Mazda, I’ve consistently delivered strong sales results and maintained high customer satisfaction. Earned a commendation from Mazda Australia for exceptional kindness and service, highlighted by my support of an elderly Chinese customer through translation and personal assistance. Ready to bring my sales talent and people skills to a remote position.

Skills

  • Time management
  • Customer relationship management
  • CRM proficiency
  • Objection handling
  • Persuasive communication
  • Prospecting skills
  • Customer service
  • Customer retention
  • Negotiation tactics

Work History

Sales Consultant

Mandurah Mazda
Mandurah, WA
11.2024 - Current
  • Assisted customers in identifying vehicle needs and preferences through active listening and product knowledge.
  • Managed follow-up communications with potential buyers to nurture leads and drive sales conversions.
  • Collaborated with team members to maintain showroom organization and display vehicles effectively.
  • Strengthened brand reputation by delivering superior customer experiences that fostered loyalty and repeat business.
  • Facilitated smooth transactions by efficiently handling paperwork, processing payments, and addressing any concerns or questions from the client promptly.
  • Increased referral business by establishing a strong rapport with existing clients, leading to positive word-of-mouth recommendations and an expanded customer base.

Law Clerk

DS Family Law
Mandurah, WA
07.2024 - 10.2024
  • Conducted legal research to support case preparation and strategy development.
  • Organized case files and maintained accurate records to improve team efficiency and accessibility.
  • Created and prepared legal drafts by organizing and assembling information for legal documents and forms.
  • Supported attorneys in preparing for trials by organizing case materials and drafting legal documents.

Customer Service Cashier

Woolworths
Mandurah, WA
02.2024 - 07.2024
  • Processed customer transactions efficiently, ensuring accurate cash handling and register balancing.
  • Assisted customers with product inquiries, promoting store loyalty and enhancing shopping experience.
  • Resolved customer complaints swiftly, contributing to overall customer satisfaction ratings.
  • Implemented promotional displays, increasing visibility of current sales and driving additional sales revenue.
  • Maintained cleanliness and organization of checkout area, adhering to health and safety standards.
  • Processed customer orders and accurately handled payment transactions.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.

Education

Diploma of Paralegal Services - Law

North Metropolitan TAFE
Perth, WA
12-2024

Certificate III in General Education - General Education

North Metropolitan TAFE
Perth, WA
12-2023
Harrison Satie