Summary
Overview
Work History
Education
Skills
References
Timeline
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Harrison Underdown

Glengowie, SA,SA

Summary

Outgoing and friendly Cashier / Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.



Overview

2
2
years of professional experience

Work History

Barista /Customer Service Cashier

Waffle King
09.2022 - Current
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Listened carefully to customer requests and created personalized beverages, which improved our satisfaction rates.
  • Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction.

Education

High School Diploma -

Sacred Heart College Senior School
Somerton Park, SA
11.2023

Skills

  • Adaptable and Flexible
  • Safe Food Handling Practices
  • Food Running
  • Food Serving and Preparation
  • New Hire Training
  • Customer Service
  • Friendly and outgoing
  • Resolving Complaints
  • Communication Skills

References

Adam - Manager / Head Cook - 0438 483 777

Anjeela - Manager - 0444 532 450

John - Manager - 0405 911 679

Mark Easton - Mentor - 0402 231 802


Timeline

Barista /Customer Service Cashier

Waffle King
09.2022 - Current

High School Diploma -

Sacred Heart College Senior School

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Harrison Underdown