Harry
Geelong,Australia
Summary
Motivated and adaptable professional with a background in hospitality, retail, and team leadership, now transitioning into retail stock, warehouse, call centre, and administrative roles. Experienced in fast-paced environments, customer service, operations coordination, and team training. Passionate about learning and personal development, with interests in psychology, technology, and music.
Overview
6
6
years of professional experience
Work History
Customer Service Representative/ Shift leader
Domino's Pizza Enterprises
Melbourne, Australia
09.2019 - Current
- Managed daily store operations, rosters, and team productivity.
- Delivered high-quality customer service in a fast-paced, high-volume environment.
- Mentored new staff and implemented process improvements.
- Promoted rapidly from delivery driver to store manager within 8 months.
Front of House Supervisor
General Public
Geelong, Australia
02.2024 - 03.2025
- Oversee and support waitstaff, baristas, hosts, or front desk staff
- Delegate tasks and ensure smooth operations during shifts
- Ensure customers are welcomed, seated, and served properly
- Monitor stock levels of menus
Retail Sales Assistant
Skechers
Melbourne, Australia
08.2023 - 12.2023
- Assisted customers with product selection and purchases, ensuring excellent customer experience.
- Maintained stock levels and store presentation standards.
- Achieved daily and monthly sales targets as part of a high-performing team.
Education
Diploma in Hospitality -
Pax Institute of Education
Melbourne, Australia01.2022
Certificate III & IV - Commercial Cookery
Pax Institute of Education
Melbourne, Australia01.2021
Skills
- Inventory Handling & Stock Management
- Customer Service & Sales Support
- Team Leadership & Staff Training
- Data Entry & Time Management
- Communication & Conflict Resolution
- Fast-Paced Workflow Adaptability
- POS Systems & Multi-Tasking
References
Available on request
Volunteering And Interests
PMI Melbourne Chapter, Volunteer, 11/01/24, Basketball, Guitar, Music Production, Swimming
Timeline
Front of House Supervisor
General Public
02.2024 - 03.2025
Retail Sales Assistant
Skechers
08.2023 - 12.2023
Customer Service Representative/ Shift leader
Domino's Pizza Enterprises
09.2019 - Current
Diploma in Hospitality -
Pax Institute of Education
Certificate III & IV - Commercial Cookery
Pax Institute of Education
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