HARRY AUSTIN
Windsor,QLD
Summary
I am a determined and resilient individual with exceptional people skills. I am seeking to acquire a challenging position, where I can utilise and develop my skills and experiences as well as enhancing the company’s productivity and reputation by owning my role, being innovative and actively taking initiative.
Overview
4
4
years of professional experience
Work History
Assistant Property Manager
QED Asset Management
10.2023 - Current
- Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
- Developed annual operating budgets and forecasts.
- Maximized rental income while minimising expenses through effective planning and control.
- Monitored and tracked payments and expenses, providing timely and accurate reports.
- Coordinated appointments to show marketed properties.
- Introduced and monitored effective lease renewal processes to maintain high occupancy rates.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Undertook Rent Reviews.
- Communicated effectively with owners and tenants
- Collected and maintained careful records of rental payments and payment dates.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote issue resolution.
- Handled tenant complaints promptly and appropriately, calling in trades, and other support services.
Sales Assistant
The Atheles Foot
07.2021 - Current
- Assisted customers with prompt and polite support in-person and via telephone.
- Helped customers locate products and checked store system for merchandise at other sites.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Fielded customer questions to share information about products, availability and pricing.
- Input credit and debit card payments in POS system to complete purchases.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Boosted team profits with great time and resource management focused on meeting and exceeding sales targets.
- Worked independently with minimal supervision.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Built relationships with customers and community to promote long term business growth.
- Set and achieved company defined sales goals.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Installer/Warehouse Worker
FDB Commercial Interiors
01.2020
- Laid out materials and system components to prepare for installation.
- Maintained schedule of appointments with eye for both quality and speed of service.
- Utilized knowledge of carpentry and general construction to complete attractive finish work.
- Calculated materials and time needed for each job.
- Operated tools, equipment and machinery according to safety standards.
- Completed installations according to strict schedules, inventories and customer needs at wide range of places such as the gold coast, Toowoomba, Brisbane CBD and the Sunshine coast.
Construction Laborer
First Grade Recrutiment
12.2019 - 02.2020
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Recognized and reported potential project challenges and assisted with solutions.
- Worked with more knowledgeable professionals to grow understanding of principles and standards.
Education
QCE (Queensland Certification of Education -
Ipswich Grammar School
Real Estate Certificate of Registration
Bachelor of Property Economics -
QUT
Brisbane, QLD2025
Skills
- Quick and adaptable to learning new programs and process
- Innovative and creative with improving efficiency and effectiveness
- Excellent at problem solving and enjoy challenges
- Flexible and willing to assist in a multitude of roles
- Strong communication skills
- Motivated and driven to further my professional career and climb the corporate ladder
- Highly developed Interpersonal and oral communication skills
- Proven record of working in a team environment or autonomously
- Experience in working under pressure and fast pace environments
References
Available on Request
Timeline
Assistant Property Manager
QED Asset Management
10.2023 - Current
Sales Assistant
The Atheles Foot
07.2021 - Current
Installer/Warehouse Worker
FDB Commercial Interiors
01.2020
Construction Laborer
First Grade Recrutiment
12.2019 - 02.2020
QCE (Queensland Certification of Education -
Ipswich Grammar School
Real Estate Certificate of Registration
Bachelor of Property Economics -
QUT
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