Harry Davenport
Dover Gardens
Summary
Motivated and community-focused professional transitioning from a background in customer service, logistics, and technical sales to a career in public health and social policy. Building further expertise through postgraduate studies in Public Health at Flinders University, with a deep commitment to improving the wellbeing of all Australians through inclusive, evidence-based service delivery. Known for leading high-performing teams and navigating complex operational challenges, Drawn to the Department of Social Services Graduate Development Program for its alignment with my values of equity, collaboration, and creating meaningful change for communities.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Gas & Gear Representative
BOC Gas
08.2021 - Current
- Delivered high-level customer service and technical sales expertise in industrial, medical, and refrigerant gases
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Managed key accounts and developed strategic pricing solutions to drive revenue growth and client retention.
- Led a small team: training new employees, delegating tasks, and organizing workflows
- Conducted regular inventory stocktakes and managed daily banking procedures
Car Detailer & Shift Supervisor
Budget Car Rental
08.2016 - 06.2021
- Supervised a team of 4–8 staff while coordinating logistics with customer service and management
- Ensured the timely preparation of 250–300 vehicles daily for customers at Adelaide Airport
- Maintained high standards of service delivery in a fast-paced environment
Online Store & eBay Operator
Promotions-R-Us
01.2014 - 04.2017
- Managed product listings, orders, customer issues, and logistics for a dual-channel retail business
- Packaged and dispatched up to 150 orders per day while balancing university and sporting commitments
Education
Postgraduate Certificate - Public Health
Flinders University
Bachelor of Justice and Society - Criminology
Flinders University
01-2021
High School - undefined
Blackwood High School
High School - undefined
Cabra Dominican College
Skills
- Team leadership
- Written and verbal communication
- Customer service
- Analytical thinking, problem solving
- Technical sales expertise
- Microsoft Office Suite (Word, Excel)
- Touch Typing (7048 wpm @ 9886% accuracy)
Certification
- - First Aid & Mental Health First Aid
- - Forklift License
- - Working at Heights Ticket
Timeline
Gas & Gear Representative
BOC Gas
08.2021 - Current
Car Detailer & Shift Supervisor
Budget Car Rental
08.2016 - 06.2021
Online Store & eBay Operator
Promotions-R-Us
01.2014 - 04.2017
High School - undefined
Blackwood High School
High School - undefined
Cabra Dominican College
Postgraduate Certificate - Public Health
Flinders University
Bachelor of Justice and Society - Criminology
Flinders University
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