Summary
Overview
Work History
Education
Skills
References
Achievements
Timeline
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HARRY HAYDEN

Fitzroy,VIC

Summary

  • Energetic barista and all-rounder with 4+ years’ experience in high-volume specialty cafés and hospitality teams. Known for speed, reliability, and genuine customer connection. Seeking a fast-paced role in a Fitzroy café or retail team where I can bring warmth and leadership.

Overview

7
7
years of professional experience

Work History

Barista

Genovese Coffee House
03.2025 - 07.2025
  • Dialed in espresso daily with speed and consistency
  • Delivered 400+ coffees/day during peak shifts
  • Ran food, processed orders, cleaned, and packed down at close

Waitor/Barista

Bosk Restaurant
Sydney, Australia
10.2024 - 05.2025
  • Waited tables and prepared barista orders in a fast paced venue
  • Maintained customer rapport and high standards of service
  • Performed opening and closing procedures
  • Supported team morale and clear communication.

Barista/all-rounder

Bistro Morgan
Windsor, Australia
07.2023 - 08.2024
  • Handled busy breakfast and coffee orders
  • Trained new staff, opened and closed store independently
  • High volume shifts approached with calm, confident presence.

Mental health and wellbeing trainee

Better Health Network
VIC, Australia
04.2023 - 05.2024
  • Worked full-time office and home based, supporting people navigating mental illness, disability, and isolation
  • Completed accredited training in First Aid, Emotional CPR, and trauma-informed care
  • Gained skills in active listening, boundary setting and practical support.
  • Assisted with training new employees on company policies and procedures.

food server

The Grazery
Melbourne, Australia
02.2022 - 06.2023
  • Took orders, handled payments, maintained floor

Waiter

The Lobster Cave
Melbourne, Australia
06.2021 - 10.2022
  • Provided detailed menu knowledge and high-standard service

Customer Service Manager

McDonald's
Melbourne, Australia
01.2019 - 08.2020
  • Led team performance reviews, handled complaints, supported kitchen during peak
  • Assisted in food preparation, service, and cleaning

Education

Cert IV - Mental Health

Swinburne institute of technology
Melbourne
07.2024

Year 12 - VCE completion

St Leonard's College
Melbourne
12.2022

Skills

Barista & Cafe operations

  • High-volume service (500 coffees/day)
  • Dial-in, latte art, alternative milks
  • POS, cash handling, table running

Team & communication

  • Staff training and mentoring
  • Conflict resolution, trauma-informed care
  • Fast paced floor coordination

References

Better Health Network -

Annie Carnell (supervisor)

Phone: 0418562744

Sarah Stockly (manager)

phone: 0439681730

email: Sarah.stockly@gmail.com

More available on request

Achievements

Top 10 contestant, Australian Idol

10/23 - 05/24

  • Reached national Top 10, performing live weekly to an audience of over 1 million
  • Demonstrated resilience, emotional presence, and poise under public pressure
  • Built a loyal audience as a well-established musician, developing performance and media skills

Timeline

Barista

Genovese Coffee House
03.2025 - 07.2025

Waitor/Barista

Bosk Restaurant
10.2024 - 05.2025

Barista/all-rounder

Bistro Morgan
07.2023 - 08.2024

Mental health and wellbeing trainee

Better Health Network
04.2023 - 05.2024

food server

The Grazery
02.2022 - 06.2023

Waiter

The Lobster Cave
06.2021 - 10.2022

Customer Service Manager

McDonald's
01.2019 - 08.2020

Cert IV - Mental Health

Swinburne institute of technology

Year 12 - VCE completion

St Leonard's College

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