HARRY HOARE

Committed Australian NDIS organisation providing support for those with medical conditions and disabilities. Objective to create equal standards of living for people of all abilities.

• Demonstrates patience and brings caring attitude when assisting people with medical conditions and disabilities.
• Chats, drives, and participates in recreational activities with clients. It is up to the client to decide what to do, and up to me to make it the best experience possible.
• There are times clients may need motivation. Applies discretion to suggest activities that will have positive and memorable impacts.
• Communicates clearly with Maple, clients, and client's family and/or support network to ensure understanding of clients' abilities and limitations. Manages and reaches their individual goals, supporting independent progression and social skills.

Mondelez International is one of the biggest food manufacturers in Australia. Owning brands such as Cadbury, The Natural Confectionary Co, Oreo and more, they have delivered quality products for over 100 years.

• Packed and unpacked products in fast thinking manner along conveyer belts and pallets within large warehouse. Proved successful working within tight deadlines and fast-paced environment.
• Re-packaged damaged or incorrectly packaged items, and communicated with supervisors regarding any issues with packaging process.
• Responsible for large waste bins and operating compacter to empty these bins

Life Balance Essentials' objective is to look after clients with exceptionally high standards. Clients comprised of medical Doctors who own independent businesses. Displayed absolute discretion at handling their confidential information. Role as a personal assistant included a variety of tasks including;

• Managing clients email inboxes, calendars, banking, and documentation
• Scheduling meetings and travel arrangements
• Basic bookkeeping duties using Xero, conducting research for business needs such as insurance plans and other business requirements

Main role at McDonald's was to deliver quality customer service to customers ordering of waiting for their meal. Responsible for delivering prompt service to customers both in-store and via drive through.

• Worked cooperatively with other staff members to ensure service delivered was to high standard and with friendly demeanour
• Incorporated suggestive selling and promotions of special deals. As mentioned in skills section, was able to upsell $1600 - more than any other crew member during charity sale period
• Managed time to juggle multiple tasks simultaneously with ease
• Maintained food safety standards, keeping restaurant clean and sanitised

CIS Yarra Ranges is a free community-based support centre which aims to help a wide range of people in hardship. Organisation assists people financially, who may have issues with family abuse, drug dependencies, homelessness and so forth.

• Engaged with these affected residents to make them feel comfortable and accommodate their needs. When engaged, made referrals, offered food vouchers, or just made them feel better by listening and making them feel heard
• Collaborated with appropriate businesses and community groups to further support clients, eg. homelessness accommodations, food banks, pharmacies, etc.
• Created digital client profiles and wrote reports of how visits went and what support was offered

Eastern Volunteers is a not-for-profit organisation that supports people finding voluntary work. My office duties included;

• Data entry, file management and web navigation
• Created weekly newsletters that were sent out to hundreds of clients looking to volunteer, detailing new opportunities that were locally available
• Represented Eastern Volunteers on exhibitions to speak publicly about opportunities in volunteering. This ran weekly for two months in different suburbs throughout the Yarra Ranges

Vinnies is a not-for-profit organisation that operates in 153 counties. Purchasing donated goods is helping the poor, as well as other causes such as farmers in droughts and developing countries.

• Enjoyed giving back to local community by volunteering personal time.
• Actively engaged customers to provide general assistance and assisted with their enquiries
• Stocked donated merchandise, clearly labelling items, and arranging according to size or colour for optimal appearance
• Operated and organised cash register by handling cash and counting change