Thinh (Oscar) Nguyen
Gold Coast,QLD
Summary
Resourceful professional in the food preparation and serving industry, known for high productivity levels and ability to efficiently complete tasks. Skilled in menu planning, kitchen equipment use, and maintaining hygiene standards. Exceptional at time management, teamwork, and adaptability, ensuring smooth kitchen operations and positive customer experiences. Excel in fast-paced environments by leveraging strong organizational and communication skills.
Overview
4
4
years of professional experience
Work History
Food and Beverage Attendant
BunBunBao
Gold Coast, QLD
04.2025 - Current
- Demonstrated proficient knowledge of menus, services and promotions to assist customers and team members.
- Responded quickly to customer inquiries regarding product availability or delivery dates.
- Maintained cleanliness of the dining area and kitchen equipment in accordance with health department standards.
- Handled cashier duties including accepting payments from customers, making change, and balancing the cash drawer daily.
- Performed opening, closing duties such as setting up tables, chairs, checking equipment operation, counting money in register drawers.
- Provided exceptional customer service to guests, ensuring their satisfaction with food and beverages.
- Greeted customers promptly and courteously, took orders accurately, and served food and drinks efficiently.
- Maintained a positive attitude towards coworkers and customers at all times.
Warehouse Worker
TQ Plastic
Sydney, NSW
02.2025 - 04.2025
- Verified accuracy of incoming shipments against purchase orders.
- Investigated any reported problems regarding shipping errors or damages.
- Inspected damaged goods prior to disposal or return to vendor.
- Maintained a clean work area by sweeping, mopping, dusting shelves.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Ensured safety protocols were followed at all times while operating machinery.
Operations Supervisor
Teleperformance Malaysia
Malaysia, Malaysia
01.2021 - 01.2025
- Identified areas of improvement and developed strategies to increase efficiency.
- Prepared reports on operational performance metrics and presented them to management team.
- Developed strong relationships with customers through excellent customer service practices.
- Trained new employees on proper job functions and company policies and procedures.
- Developed and implemented standard operating procedures to ensure efficient workflow.
- Analyzed data related to production, distribution, quality control, inventory levels.
- Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
- Supervised warehouse activities such as loading and unloading shipments, picking orders, packing items for shipment.
Education
Bachelor - English Language For Business And Tourism
Sai Gon University
Ho Chi Minh05-2020
Skills
- Customer service
- Team collaboration
- Problem solving
- Safety protocols
- Attention to detail
- Employee training
- Time management
- Work area maintenance
Languages
English
Professional
Vietnamese
Professional
Timeline
Food and Beverage Attendant
BunBunBao
04.2025 - Current
Warehouse Worker
TQ Plastic
02.2025 - 04.2025
Operations Supervisor
Teleperformance Malaysia
01.2021 - 01.2025
Bachelor - English Language For Business And Tourism
Sai Gon University
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