Summary
Overview
Work History
Education
Skills
Languages
Certification
Reference 1
Reference 2
Timeline
Generic

Harry Jiang

7/12 Stellato Place Hampton Park,Australia

Summary

Truthful personality with proven time and self-management skills developed during 10 years in pharmacy space including In-store Retail Merchandise Execution, New Store project and Category management in Medicinal OTC and S2/S3. Highly articulate and enthusiastic individual able to work confidently in team with diverse cultural environments. High work efficiency and attention to detail have well demonstrated in project management role. Well trained ability to solve various problems relating to customer service, stakeholder negotiation internally and externally.

Performance-driven wholesale and retail purchasing professional skilled in sales analysis pricing and supplier deal negotiation, promotional plan and co-op negotiation and competitive shopping.

Highly motivated individual with desire to take on new challenges. Adept at working effectively unsupervised and quickly mastering new skills. Eager to explore and implementing new measures and approaches in existing process to increase its performance, accuracy and efficiency.

Currently seeking an opportunity to further enhancing professional category management skill and exploring various aspects of a category manager role

Overview

8
8
years of professional experience
1
1
Certification

Work History

Category Specialist

Sigma
Melbourne, Victoria
11.2023 - Current
  • Establishment of new seasonal buy process, reduces potential error and result in 100-150% performance uplift.
  • Establishment of new co-op tracking process and documentation file, resolved potential income loss.
  • Created Retail Store Project and worked with multiple internal and external stakeholder to optimise store performance based on creating tailored Planograms, Ranging, Pricing , Marketing Innovation Approach and Store layouts to best suit location nature, still an ongoing piece of work.
  • Performed Strategic Range Review to introduce suitable wholesale and retail product ranging, unlocked additional co-op throughout the ranging process.
  • Built strong and collaborative supplier relationship to unlock incremental promotional plans and investment.
  • Identified and Cleaned Up existing obsolete processes and provided with better accuracy and efficiency.
  • Established New Strategic Promotional Planning process and tool that uplifted performance and reduced processing time by at least 70%
  • Provided Category Assistant with in depth knowledge on strategic promotion planning, communication techniques when communicating to supplier in the aim to achieve a better outcome.
  • Supported and Managed Medicinal OTC and S2/S3 day to day tasks including strategic wholesale ranging, retail promotional deal negotiation, ecommercial promotional activities.
  • Created new supplier NPD package that is been widely distributed among the Category Teams.
  • Actively initiating Supplier engagement and always looking for a better outcome for both the company and the supplier end. Increased supplier collaboration by improving ways of work and provide total transparency.
  • Communicated with supplier actively on promotional outcome and always promptly providing an alternative option if any existing strategic become less suitable.

Store Set-up Coordinator

Chemist Warehouse Retail
Melbourne, Vic
02.2022 - 04.2023
  • Draft and design set up - strategy and plan, tailored to each individual project, include but not limited to store relocation, store relay, store expansion and new store set up.
  • Able to coordinate a project from start to finish all within deadline and specific time requirement.
  • Able to effectively alter project plan base on unexpected circumstances or obstacles and provide full completion of the project.
  • Abundant knowledge on visual merchandising, free-hand merchandising and compliance merchandising methods, aiming to provide the highest visual impact when customers walk into the store.
  • Participated in multiple activation project, include but not limited to Australia Open Pop-up Store, AFL/NRL Pop-up Store, studio shoot preparation and Supplier Function.
  • Continually integrating new methods and approaches into project template in order to maximise project performance.
  • Able to confidently in leading a team, assign specific tasks to each team members base on their skills and capabilities.
  • Always provide thorough and detailed training to new members on board or any members require further training.
  • Always provide equal opportunities to all team members, designed tailored training program for team members to improve on their required skills for each different project.
  • Respectfulness are always the priority factor when approaching each team member, making sure team members have a safe and happy working atmosphere.
  • High work efficiencies and attention to detail to avoid any double handling.
  • Able to find middle ground with all stakeholders to make sure all parties are satisfied to achieve the final goal.

Retail Sales Area Manager

Chemsit Warehouse Dandenong
Dandenong , Vic
02.2016 - 12.2021
  • Monitored team sales targets and addressed deficiencies.
  • Mentored employees in management of complicated sales, complex issues and difficult customers.
  • Connected with customers to provide assistance and collect feedback to optimize sales target
  • Have high market sensitives to upsell or reduce over ordering.
  • Abundant knowledge on how to best merchandise product for eye-catching effect.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
  • Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
  • Increased store sales by cross-selling complementary items.
  • Provided in-depth information on product features so customers could make educated buying decisions.
  • Demonstrated knowledge of audit and compliance standards.
  • Taught junior employees proactive strategies to meet operational and sales goals.
  • Constantly analyzing profit and loss figures to maximise productivity, identifying key contributing factor to maximise sales or reduce potential loss.
  • Able to confidently manage team members, provide equal opportunity for personal growth and always respect every team member in order to provide a safe and comfortable working environment.

Education

Bachelor of Environmental Engineering And Science - Geoscience

Monash University
Melbourne, VIC
2019

Skills

  • Stakeholder Interaction
  • Problem Resolution
  • Friendly, Positive Attitude
  • Supervision & Leadership
  • Active Listening
  • Relationship Building
  • Training & Development
  • First Aid/CPR
  • Team Management
  • Microsoft Office
  • Power BI
  • Critical Thinking
  • Organizational Skills
  • Conflict Resolution
  • Time efficiency
  • Eager to learn
  • Continues personal growth and development
  • Good Work Ethic
  • Project Management
  • Range Review
  • Promotional Planning and Optimization
  • Seasonal Buy
  • Supplier Relationship
  • Co-op Tracking and Management
  • Strategic Sourcing
  • Marketing - Promotion Innovation
  • Product Performance Data Analysis

Languages

Chinese (Mandarin)
Native/ Bilingual
English
Professional

Certification

  • Community Pharmacy Cert 3

Reference 1

Kim Chan

Former Category Portfolio Manager at Sigma Healthcare

Currently Head of Product and Portfolio at Cannatrek

M: 0421050173

E: kim@mialc.net

Reference 2

Tom Clements:

Senior Category Manager at Sigma Healthcare

M: 0419388383

E: Tomdavidmax@gmail.com

Timeline

Category Specialist

Sigma
11.2023 - Current

Store Set-up Coordinator

Chemist Warehouse Retail
02.2022 - 04.2023

Retail Sales Area Manager

Chemsit Warehouse Dandenong
02.2016 - 12.2021

Bachelor of Environmental Engineering And Science - Geoscience

Monash University

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