Harry Lewis
Elwood,Victoria
Summary
Conscientious and diligent individual, seeking full time employment. Previously working as a Team Manager at Countrywide; hitting daily targets whilst simultaneously assisting my team to achieve their goals utilising customer facing, interpersonal and problem solving skills.
Overview
9
9
years of professional experience
Work History
Team Manager
Countrywide
04.2023 - 09.2024
- Supporting the Head of Property Management run the centre, ensuring tasks within our team are carried out and progressing our team to be the best property professionals.
- Hosting focused meetings daily to motivate my team to reach their KPIs.
- Positively acknowledge good behaviours and performance, sharing success as appropriate. However, with positive intent, challenging poor behaviours and performance appropriately.
- Carrying out individual and team, training and coaching for new and existing team members.
- Seeking ways to support business growth and customer retention by understanding customers' needs and seeking to exceed them.
Property Manager
Countrywide
01.2022 - 04.2023
- Looking after my own portfolio of properties acting as a key customer service point for tenants and landlords who require support throughout the duration of their tenancy.
- Managing the repairs and maintenance for all properties within my portfolio whilst keeping both landlords and tenants updated.
- Dealing with deposit negotiations between landlords and tenants at the end of tenancies.
- Conducting daily safety reviews throughout my portfolio to ensure all my properties are safe and legal.
Customer Assistant
Tesco
06.2015 - 12.2021
- Excellent customer service skills by utilising my strong customer facing, problem solving and interpersonal skill set; assuring the best solutions and experience for customers is always provided.
- On shift team work execution, replenishing shelves and assisting as a till operator when required.
- Maintained a clean and organized store environment, promoting an inviting atmosphere for customers.
- Managed multiple tasks simultaneously while maintaining composure under pressure from busy store traffic.
Education
8 GCSE Grades C+ Including Mathematics And English
Henbury School
Bristol, England06.2015
Skills
- Proficient in Microsoft Office including Powerpoint, Excel and Word
- Verbal and written communication
- Interpersonal skills
- Excellent can-do attitude
- First aid trained
- Customer Focus
- Motivational Abilities
References
Available upon request
Timeline
Team Manager
Countrywide
04.2023 - 09.2024
Property Manager
Countrywide
01.2022 - 04.2023
Customer Assistant
Tesco
06.2015 - 12.2021
8 GCSE Grades C+ Including Mathematics And English
Henbury School
Similar Profiles
Danielle ChamblissDanielle Chambliss
Customer Service Director at CountrywideCustomer Service Director at Countrywide
Cele YagerCele Yager
LOAN PROCESSOR at Countrywide Home LoansLOAN PROCESSOR at Countrywide Home Loans
Dominique FacerDominique Facer
Manager/Foreman at Countrywide Weed and Timber ControlManager/Foreman at Countrywide Weed and Timber Control