HARRY MICHAEL JOSEPHSON
Brisbane
Summary
Detail-oriented STEM student pursuing a B.S. in Physics with a minor in Statistical Mathematics, actively seeking an internship in Quantitative Research, Trading, or Actuarial Science. Possesses strong statistical modeling skills, expertise in time-series analysis, and proficiency in Python for data manipulation. Brings six years of hands-on operations experience addressing complex, high-stakes challenges. Demonstrates a solid foundation in operations management, consistently optimizing workflows and implementing process improvements to enhance efficiency. Recognized for exceptional teamwork and problem-solving abilities, thriving in dynamic environments and adapting to evolving needs.
Overview
7
7
years of professional experience
Work History
Problem Resolution & Operations Specialist
Modern Furniture Retailer / Logistics
01.2019 - Current
- Resolved complex, high-impact issues across delivery, installation, and after-sales service; performed on-site diagnostics and minor repairs to prevent write-offs and protect margins.
- Diagnosed system bottlenecks within the Triangle logistics platform; flagged defects and process gaps to operations leadership to improve fulfillment reliability and on-time delivery.
- De-escalated customer conflicts with calm, data-driven explanations and negotiated outcomes; contributed to retention and long-term customer satisfaction over six years.
- Partnered cross-functionally with warehouse, delivery, and sales teams to balance cost, timing, and quality constraints, ensuring service recovery under pressure.
- Transferable value for quant roles: evidence-based troubleshooting, comfort with imperfect real-world data, bias for speed + accuracy, and clear stakeholder communication.
Education
Bachelor of Science - Physics (Major), Statistical Mathematics (Minor)
Queensland University of Technology (QUT)
Brisbane, QLD10.2025
High School Graduate - undefined
St Joseph’s College, Gregory Terrace
Brisbane, QLD01.2020
Skills
- Programming: Python (NumPy, Pandas, scikit-learn), MATLAB; R (learning)
- Data & Modelling: Statistical inference, probability, time-series basics, risk concepts, dimensional analysis
- Systems & Tools: SQL, Git, LaTeX, Jupyter Notebooks, Microsoft Excel (advanced), logistics platform Triangle
- Logistics management
- Quantitative skills
- Data analysis
- Analytical thinking
- Multitasking Abilities
- Effective communication
- Adaptability and flexibility
Leadership, Interests & Achievements
Golf: Handicap 5 — discipline, focus under pressure, and structured improvement habits. Chess (recreational): pattern recognition and long-horizon planning. Communication: customer-facing conflict resolution; translating technical constraints into plain-English trade-offs.
age
Born January 24 2003 - 22 Years old.
Timeline
Problem Resolution & Operations Specialist
Modern Furniture Retailer / Logistics
01.2019 - Current
High School Graduate - undefined
St Joseph’s College, Gregory Terrace
Bachelor of Science - Physics (Major), Statistical Mathematics (Minor)
Queensland University of Technology (QUT)
I play lots of golf at a handicap of 5 and play recreational chess very often.
As an avid chess player and a competitive golfer (handicap 5), I thrive on strategic thinking. I bring an intense focus to both hobbies, specifically in anticipating long-term outcomes—whether calculating sequences on the board or choosing the optimal shot on the course.