Summary
Overview
Work History
Education
Skills
REFERENCES
Timeline
Generic

HARRY MOKE

Grantham Farm,NSW

Summary

Detail-driven Compliance & Culture Manager focused on maximising company compliance with applicable regulations and standards within the OSHC Industry. I am an experienced, enthusiastic and focused appointed Supervisor & Manager who is committed to safeguarding and promoting the care and well-being of children at all times. I am confident in assigning tasks, training employees, providing feedback, guidance and support, as well as implementing company policies and procedures. I possess excellent communication and listening skills and have currently been leading and managing a team of approximately 80+ employees.

Overview

17
17
years of professional experience

Work History

COMPLIANCE & CULTURE MANAGER

JIGSAW OOSH
02.2023 - Current
  • Developed and implemented a structured Audit Program to ensure compliance requirements are achieved & maintained in line with regulatory requirements.
  • Ensured each Service operated according to company policies and procedures, legislative requirements, and the National Quality Framework through Audits and mentoring.
  • Revised procedures and reports periodically to identify hidden risks or non-conformity issues.
  • Reviewed the work of colleagues when necessary to identify compliance issues and provide advice or training.
  • Maintained and developed positive relationships and effective communication with various stakeholders.

RECRUITMENT OFFICER

JIGSAW OOSH
08.2022 - 02.2023
  • Promptly corresponded with applicants and coordinated and conducted interviews.
  • Hired employees and initiated new hire paperwork process.
  • Followed up with leads to explain application process and answered questions to increase interest.

NOMINATED SUPERVISOR

JIGSAW OOSH
11.2019 - 02.2023
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organise workflows.
  • Handled all stakeholder complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored and evaluated employee work performance to improve employee time management and increase productivity.

EDUCATIONAL LEADER

KT OOSH
03.2019 - 11.2019
  • Developed and evaluated curriculum documentation and programs ensuring that high levels of documentation for children's learning was available for all families.
  • Collaborated with Educators to provide Curriculum guidance and support.
  • Maintain professional relationships with all key stakeholders.

ASSISTANT TEAM LEADER

NORTHWEST COMMUNITY CHILDCARE
10.2015 - 02.2019
  • Ensuring children are adequately supervised and cared for at all times.
  • Planning and creating Risk Minimisation and Communication Plans, Inclusion Plans and Behaviour Plans for children.
  • Ensuring required documentation is completed and maintained.

DIRECTOR

BLUE CARE
03.2006 - 08.2015
  • Coordinated the day to day operations of the Service ensuring it complied with all health, safety, educational, licensing regulations and quality improvement.
  • Provided mentoring and guidance to employees to promote a high level of quality and care.
  • Managed the Service budget and expenditure as well as reported both internal and external requirements effectively.

Education

WWC0780984E - 08/02/2026

WORKING WITH CHILDREN CHECK

04/12/2023

FIRST AID - HLTAID004
Australian Training Institute

Certificate IV - Children's Services (OSHC)

TAFE
Loftus, NSW
12.2012

Skills

  • Management and Leadership
  • Skilled collaborator
  • Effective cross-functional communicator
  • Adaptive
  • Solutions oriented professional
  • High achiever
  • Building & maintaining relationships

REFERENCES

JACKIE HEWITT

GENERAL MANAGER

KT OOSH 

0499 884 340 


BRITTANY TUCKER

GENERAL MANAGER

JIGSAW OOSH

0425 275 026 

Timeline

COMPLIANCE & CULTURE MANAGER

JIGSAW OOSH
02.2023 - Current

RECRUITMENT OFFICER

JIGSAW OOSH
08.2022 - 02.2023

NOMINATED SUPERVISOR

JIGSAW OOSH
11.2019 - 02.2023

EDUCATIONAL LEADER

KT OOSH
03.2019 - 11.2019

ASSISTANT TEAM LEADER

NORTHWEST COMMUNITY CHILDCARE
10.2015 - 02.2019

DIRECTOR

BLUE CARE
03.2006 - 08.2015

WWC0780984E - 08/02/2026

WORKING WITH CHILDREN CHECK

04/12/2023

FIRST AID - HLTAID004

Certificate IV - Children's Services (OSHC)

TAFE

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