Harry O'Toole
Curl Curl,NSW
Summary
Sales Assistant with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
5
5
years of professional experience
Work History
Apprentice Mechanic
Tyre Power
12.2022 - Current
- Made basic repairs to cars and other vehicles, asking questions and taking notes to increase personal knowledge.
- Kept personal appearance and all work areas neat and professional.
- Test drove vehicles before and after repairs to determine functionality, necessary actions or completion statuses.
- Contacted customers about changes in plans or necessary items to order for completed repairs.
- Answered shop phone and talked with customers about repair progress, changes to plans or necessary supplies.
- Gave customers quotes on potential repairs.
Assistant Manager
Super Cheap Auto
02.2021 - 12.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Generated repeat business through customer service and responded to customer concerns with friendly and knowledgeable service.
- Monitored cash intake and deposit records day-to-day
Manager
Original Burgers
03.2019 - 01.2021
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Developed and maintained relationships with customers and suppliers through account development.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Education
Freshwater Senior Campus
Freshwater, NSW02.2020
Snowy Mountains Grammar School
Jindabyne, NSW01.2018
Skills
- Multitasking
- Team Cooperation
- Reliable and Responsible
- Sales techniques
- Problem-solving
- Time management
- Relationship building
- Attention to detail
- Customer service
- Product and Service Sales
Timeline
Apprentice Mechanic
Tyre Power
12.2022 - Current
Assistant Manager
Super Cheap Auto
02.2021 - 12.2022
Manager
Original Burgers
03.2019 - 01.2021
Freshwater Senior Campus
Snowy Mountains Grammar School
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