Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Harry Rehfeldt

Ranelagh,TAS

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

6
6
years of professional experience

Work History

Pharmacy - Pharmacists Assistant

Huonville
03.2017 - 05.2018
  • Greeting and serving customers, helping them to find items throughout the store - having a general knowledge of items the store had in stock to complete this without trouble
  • Completing various cleaning tasks throughout the store (vacuuming, emptying bins, dusting, and wiping down all shelves)
  • Assisting senior staff members as per instruction

Front of House Team Member

DS Coffee House Cafe
09.2021 - 06.2022
  • Greeting and serving customers, operating an iPad POS system, and handling cash in the till
  • Preparing customer meals for both takeaway and eat-in
  • Stocking and organising bain-marie fridges to be presentable throughout the day
  • Using a commercial barista machine to make various types of coffees, teas, and other hot drinks - also cleaning and maintaining said coffee machine as to ensure it runs smoothly
  • Preparing cold drinks such as smoothies, milkshakes, iced coffees, etc…
  • Serving alcoholic beverages
  • Delivering food and drinks to tables - carrying multiple plates at busy times
  • Undertaking opening and closing duties, readying both the front of house and kitchen for the day, and packing up overnight
  • Maintaining a clean, tidy, and organised workplace by wiping benches when needed, sweeping, mopping, and vacuuming the shop as per daily routine

Waiter

Home Hill Winery
07.2022 - 08.2023
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Informed customers about daily and seasonal specials.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Met with chef to review daily specials and menu changes.
  • Maintained clean and organized bar area.
  • Served alcoholic and non-alcoholic beverages in bar environment.

Education

High School Diploma -

Huonville High School
Huonville, TAS
2018

TCE & ATAR -

Hobart College
2020

Skills

  • Individualized Instruction
  • Operational Efficiency and Safety
  • Beverage Preparation
  • Ability to Adapt
  • Dietary Restrictions
  • Suggestive Selling
  • Adaptable and Flexible
  • Team Player

Accomplishments

  • Consistently rated "excellent" in customer surveys regarding server friendliness, promptness and attentiveness.
  • Volunteered for many events and causes; Such as Taste of The Huon, Coffee for a cause and Clean up Australia Day


References

David Batters

Owner of DS Cafe 

0458 300 665


Matt Reeves

Head Manager at Home Hill Winery

+61 400 497 994

Timeline

Waiter

Home Hill Winery
07.2022 - 08.2023

Front of House Team Member

DS Coffee House Cafe
09.2021 - 06.2022

Pharmacy - Pharmacists Assistant

Huonville
03.2017 - 05.2018

High School Diploma -

Huonville High School

TCE & ATAR -

Hobart College

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Harry Rehfeldt