HARRY SAYLES
Spring Mountain
Summary
A genuine, honest person who displays a strong work ethic and enthusiasm to learn. Driven to achieve own high standards. Able to work both individually, off own initiative, and as part of a team. Strong in building key relationships, due to an approachable and warm nature. Looking to advance my career through new challenges and experiences while achieving my goals.
Overview
4
4
years of professional experience
Work History
Restaurant Manager
Jensen Retail Group PTY LTD (Subway Franchise)
10.2023 - Current
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Mentored and developed staff members for career advancement opportunities, leading to a more skilled and motivated workforce.
Assistant Store Manager
Jensen Retail Group PTY LTD (Subway Franchise)
08.2022 - 10.2023
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
Sales Associate
Pedali Sports PTY LTD
- I used to do occasional sales work with this brand and my position was “Sales and Marketing”
- Only lasted a few months as the company went bust
Sales Associate
Taylor Cycles Bicycle Shop
11.2020 - 07.2022
- I oversaw the teaching of our new employees
- I worked in sales and customer service
- As a part of my job at the shop I also managed the shops racing team/club, I managed 25 people and delt with the organisation of team events and the running of the team
Education
MBA -
Griffith University
Brisbane, QLD2027
High School Diploma -
St Peters Lutheran College
Springfield 11.2022
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Team Leadership
- Verbal and written communication
- Complex Problem-Solving
- Sales Techniques
- Team Player
Timeline
Restaurant Manager
Jensen Retail Group PTY LTD (Subway Franchise)
10.2023 - Current
Assistant Store Manager
Jensen Retail Group PTY LTD (Subway Franchise)
08.2022 - 10.2023
Sales Associate
Taylor Cycles Bicycle Shop
11.2020 - 07.2022
Sales Associate
Pedali Sports PTY LTD
MBA -
Griffith University
High School Diploma -
St Peters Lutheran College
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