Harry Tuldanes
Melton West,VIC
Summary
Service Technician
Professional Technician
Electrification Safety Module
DT Chassis Specialist
Specialist Diagnosis Technician
Certificates attached for reference
Overview
14
14
years of professional experience
Work History
Service Technician
Le Mans Toyota - Deer Park
11.2010 - Current
- Performing scheduled services and maintenance, including oil changes; fluid, lubricant and coolant top–ups and engine tune–ups. Dismantling mechanical assemblies to perform repairs, testing and cleaning. Reassembling parts after performing repairs and testing vehicle performance for desired result.
Service Advisor
Le Mans Toyota - Deer Park
08.2017 - 10.2017
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
Technical Advisor
Le Mans Toyota - Deer Park
10.2022 - Current
- Served as primary point of contact for triaging technical issues.
- Enforced use of prescribed technical procedures, designing monitoring protocols to confirm compliance teams, ensuring optimal integration of new technologies and systems.
- Making and submitting TSS (Technical Support System) cases to THD (Technical Helpesk) witj regards to further diagnosis on vehicle concerns.
- Mentored junior team members, fostering professional development opportunities aimed at enhancing skill sets and knowledge base.
- Submitting and making DPR (Dealer Product Report) for service warranty jobs.
Education
Certificate III, Certificate IV And Diploma - Automotive Technology
07.2010
Bachelor Of Science In Electronics And Comm Engr. - Electrical, Electronics And Communications Engineering
10.1999
Timeline
Technical Advisor - Le Mans Toyota - Deer Park
10.2022 - Current
Service Advisor - Le Mans Toyota - Deer Park
08.2017 - 10.2017
Service Technician - Le Mans Toyota - Deer Park
11.2010 - Current
MIE Melbourne Institute of Engineering - Certificate III, Certificate IV And Diploma, Automotive Technology
USC-TC University of San Carlos Technological Cntr - Bachelor Of Science In Electronics And Comm Engr., Electrical, Electronics And Communications Engineering
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