Harry Webster
Brighton East,Australia
Summary
Knowledgeable professional skilled at assisting employees with learning tasks, improving performance and maximizing productivity. Top-notch planner, organizer, and problem-solver. Superb mentorship over many years. Reliable Barista quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport.
Overview
2
2
years of professional experience
Work History
McCafe - Trainer and Induction Crew Coach
Mcdonalds
Elsternwick, ViC
02.2024 - Current
- Maintained up-to-date records of trainee progress and provided regular updates to management team.
- Provided feedback on employee performance based on observed results during training sessions.
- Conducted onboarding sessions to orientate new staff members about company policies and procedures.
- Documented all training activities including attendance records, feedback forms, surveys.
- Assessed skill levels of new and existing baristas, providing individualized training plans.
- Provided ongoing support to baristas by troubleshooting issues with equipment or beverages.
McCafe - Crew Trainer
McDonalds
Elsternwick
02.2024 - 08.2024
- Conducted onboarding sessions with new hires, providing them with an overview of company policies and procedures.
- Assisted management in developing strategies to improve customer service standards.
McCafe Worker
McDonalds
Elsternwick
12.2023 - 02.2024
- Performed regular maintenance tasks such as cleaning equipment, checking supplies, and ensuring proper operation of machinery.
- Created promotional displays for advertising special events or promotions at the cafe.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
Crew Member - Kitchen Hand
Guzman Y Gomez
Elsternwick
06.2023 - 12.2023
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Assisted in the preparation of food items
- Assisted management team with inventory counts of food products and beverage supplies.
Crew Member
McDonalds
Elsternwick
08.2023 - 12.2023
Education
High School - Year 11
St Leonards College
Brighton EastSkills
- Leadership
- Over 2000 Hours Barista Experience
- Employee training
- Onboarding procedures
- Performance assessment
- Customer service
- Inventory management
- Quality control
- Training documentation
- Communication skills
- Time management
- New hire training
- Teamwork
- Quick Learner
Accomplishments
- Peer support leader, year 11
- Social Action Year 11
- Environmental Action Year 11
- Connect Leader Year 10
- Best Defender Basketball, Year 10
- MVP Basketball Team, Year 10
- Academic excellence, year 9
- Outdoor Education Award, Year 9
- Debate Captain, Year 8
Hobbies and Interests
- Basketball
- Tennis
- Debating
- Social Action
- Public Speaking
Volunteer Experience
- Middle School Social Action Captain, St Leonard's College, Brighton East, VIC, 08/2024, Present, Underscored sociological concepts by discussing social, economic and cultural facets of the local community., Planned and executed classroom assignments and activities to encourage intellectual curiosity and exploration., Utilised new and emerging technology to enhance classroom learning and encourage respectful and collaborative online learning.
- Community Volunteer Placement, Elsternwick Primary, Elsternwick, VIC, 02/2023, 04/2023, Participated in a classroom setting, focused on helping students learn and controlling a busy environment., Supported the classroom teachers run effective classes., Developed effective communication skills targeted at young adults as well as teachers.
Affiliations
- Participate in the IB global education program graduating in November 2026
- Adapt over 6 diverse course subjects outputting rounded and educated students
Timeline
McCafe - Trainer and Induction Crew Coach
Mcdonalds
02.2024 - Current
McCafe - Crew Trainer
McDonalds
02.2024 - 08.2024
McCafe Worker
McDonalds
12.2023 - 02.2024
Crew Member
McDonalds
08.2023 - 12.2023
Crew Member - Kitchen Hand
Guzman Y Gomez
06.2023 - 12.2023
High School - Year 11
St Leonards College