Harry Welsh
PRESTON,Victoria
Summary
I am an insurance broker in Melbourne looking for a fresh start and a new challenge in the industry to extend further in my skills set in various insurance risks.
I'd consider myself a hard working driven person, who loves working as part of a team and completing a range of tasks. I have a passion and strong drive in the insurance industry as I have several family members in the industry fuelling my passion.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Client Manager
Atlantic Insurance Brokers
Mitcham, VIC
02.2020 - Current
- Developed and maintained relationships with clients to understand their needs and provide solutions.
- Managed client accounts, including conducting regular reviews and providing strategic advice.
- Provided support to clients during implementation of new products or services.
- Maintained accurate records of all interactions with customers including emails, texts & phone conversations.
- Identified opportunities for growth by exploring new markets or introducing innovative products and services.
- Implemented best practices for addressing customer inquiries efficiently across various channels.
- Developed long-term rapport with clients to cultivate loyalty.
- Provided timely and accurate delivery of client communications.
- Exhibited deep knowledge of products, establishing trust and respect.
- Identified opportunities to up-sell additional services benefiting client.
- Coached, developed and motivated team to achieve revenue goals.
Education
VCE Completion At
Northcote High School
Northcote, VICSkills
- Providing Great Client Service
- Strong New Business Development
- Quality Account Management
- Outstanding Solution Selling
- Exceptional Client Base Retention
- Good Rapport and Relationship Building with clients
- Excellent Time Management
- Product and Service Promotion
Certification
- Tier 1 insurance broking qualification
- Tier 2 insurance broking qualification
References
Luke Prior - Director of Atlantic Insurance
0455 555 053 lukep@atlanticinsurance.com.au
-
Lily Ngo - Team Leader at Atlantic Insurance
0447 722 281 lilyn@atlanticinsurance.com.au
Timeline
Client Manager
Atlantic Insurance Brokers
02.2020 - Current
VCE Completion At
Northcote High School
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