Harsh
Saint Marys,NSW
Summary
Driven by the background in leading teams within fast-paced environment, with a focus on fostering collaboration and achieving project goals. Developed communication and conflict resolution skills, aiming to transition into a new field where these strengths are applicable. Seeking opportunities to leverage transferable skills in dynamic and results-oriented settings.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Team Leader
Franky Kebab
02.2023 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Fostered positive work environment, resulting in decreased employee turnover and increased team cohesion.
Cafe Server
Jacks Little
05.2023 - 11.2023
- Effectively multitasked between serving guests at tables as well as assisting those placing take-out orders.
- Promoted a welcoming atmosphere through friendly interactions with both regular patrons and first-time visitors alike.
- Maintained cafe cleanliness by wiping down tables and counters, restocking condiment bar, emptying trash receptacles and mopping and sweeping floors.
- Enhanced customer satisfaction by providing efficient and friendly service.
Team Member
Woolworths
02.2023 - 07.2023
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong cooperative relationships with coworkers and managers.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Worked different stations to provide optimal coverage and meet production goals.
- Trained new team members by relaying information on company procedures and safety requirements.
Store Team Member
Indian Store
08.2022 - 09.2022
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
- Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
- Developed strong relationships with regular customers which increased return visits.
Education
Community Service - Human Services
Acknowledge Education
Sydney, NSW02-2026
Skills
- Creative Solutions Development
- Clear communication
- Goal-oriented mindset
- Organization skills
- Positive attitude
- Teamwork and collaboration
- Leadership qualities
Certification
- First Aid Certification
- Certificate 3 in individual support
Languages
English
Full Professional
Timeline
Cafe Server
Jacks Little
05.2023 - 11.2023
Team Leader
Franky Kebab
02.2023 - Current
Team Member
Woolworths
02.2023 - 07.2023
Store Team Member
Indian Store
08.2022 - 09.2022
Community Service - Human Services
Acknowledge Education
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