Harsh Bhardwaj
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams. Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.
Overview
4
4
years of professional experience
Work History
Sales Assistant
Tata Group Of Companies
02.2020 - 02.2021
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Established rapport with customers using active listening and interpersonal skills.
- Communicated orders to vendors, scheduling carriers for pickup if needed.
- Collaborated with sales and marketing teams to establish accurate representation of products marketed to customers.
- Managed efficient cash register operations.
Sales Manager
Oberoi Hotels & Resorts
04.2022 - 09.2023
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Recruited and hired top-level talent to add value and expertise to sales department.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Education
Bachelor of Arts - Sales And Marketing Education
Maharishi Dayanand University
Gurugram, India06.2019
Skills
- Verbal and Written Communication
- Sales Expertise
- Coaching and Mentoring
- Team Oversight
- Product Knowledge
- Direct Sales
- Sales Presentation
- Time Management
- Profit and Revenue-Generating Strategies
- Market Research
Timeline
Sales Manager
Oberoi Hotels & Resorts
04.2022 - 09.2023
Sales Assistant
Tata Group Of Companies
02.2020 - 02.2021
Bachelor of Arts - Sales And Marketing Education
Maharishi Dayanand University
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