Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
Hobbies and Interests
Extracurricular activities
Timeline
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Harsh Desai

Sydney,NSW

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking a proactive approach to identifying and addressing issues, with a focus on optimizing processes and supporting team objectives.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Counter Cover

First Impression Events
10.2024 - Current

Roles and Responsibilities:

  • Collaborated with Myer and David Jones in the perfume sales.
  • Provided expert product knowledge to assist customers in making informed purchase decisions.
  • Increased customer satisfaction by providing efficient and friendly service at the counter.
  • Contributed to inventory management, accurately tracking stock levels and ensuring availability of popular items.
  • Recommended products that met customer needs, emphasizing quality and usefulness.
  • Managed cash transactions for accurate accounting and minimized discrepancies.

Brand Ambassador

Black Diamond Agency
08.2024 - Current
  • Roles and Responsibilities:

• Served as the brand's public face, embodying the company’s values and message.

• Promoted the brand through various channels (events, social media, word of mouth, etc.).

  • Achieved targeted marketing goals by collaborating closely with team members to develop effective strategies for each campaign.

• Participated in brand events, trade shows, or promotional activities.

• Helped the brand reach new markets or demographics by appealing to their followers and network.

• Educated potential customers on the benefits of the products or services being offered.


Photo Sales

Xtra Ordinary Events
03.2024 - 04.2024
  • Roles and Responsibilities:
  • Developed marketing strategies to promote photo collections or individual photographs
  • Sold photos from photo booth on the Haunted House and Animal Kingdom rides
  • Assisted customers in selecting the right photographs for their needs
  • Addressed any concerns or issues raised by customers regarding purchases
  • Processed sales transactions securely and accurately, utilizing appropriate payment systems
  • Verified the authenticity and proper attribution of photographs to maintain trust with buyers

Sales Advisor

H&M
06.2023 - 01.2024
  • Roles and Responsibilities:
  • Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
  • Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
  • Listened to customer details and offered matching solutions to meet wide range of requirements.
  • Assisted customers with after-sales support, resolving issues quickly and maintaining high satisfaction levels.

Education

Master of Science - Information Systems

Holmes Institute
Sydney, NSW
11-2025

Bachelor of Engineering - Information Technology

Mumbai University
05.2024

Skills

  • Effective Communication
  • Leadership
  • Teamwork
  • MS Office
  • Customer Relationship Management
  • Time Management
  • Records management
  • Critical thinking
  • Technical skills

Certification

  • Google - Digital Marketing
  • CISCO - Introduction to Cybersecurity
  • FUTURE LEARN - Business problems and software solutions (DEAKIN UNIVERSITY)
  • TCS iON - Career Edge- Knockdown the lockdown

LANGUAGES

English
Gujarati
Hindi
Marathi

Hobbies and Interests

Exploring new cultures, cuisines, and landscapes, both domestically and internationally., Keeping up with the latest gadgets, software developments, Yoga, meditation, running, weightlifting, cycling, or participating in group fitness classes.

Extracurricular activities

  • Participated in “DEEP BLUE SEASON 7 HACKATHON” organized by Mastek and selected for Semi-finals.
  • Served as a Director of Rotary Club of Bombay West.

Timeline

Counter Cover

First Impression Events
10.2024 - Current

Brand Ambassador

Black Diamond Agency
08.2024 - Current

Photo Sales

Xtra Ordinary Events
03.2024 - 04.2024

Sales Advisor

H&M
06.2023 - 01.2024

Bachelor of Engineering - Information Technology

Mumbai University

Master of Science - Information Systems

Holmes Institute
Harsh Desai