Harsh Shah
Sydney,NSW
Summary
Dynamic Property Consultant, skilled in property evaluation and client relationship management. Proven track record in negotiating favorable terms and optimizing investment strategies. Adept at market analysis and fostering strong client connections, ensuring successful transactions and high customer satisfaction. Committed to excellence in real estate services. Highly skilled Property Consultant with experience in both residential and commercial real estate. Proficient in assessing property value, negotiating contracts, and providing clients with strategic market advice. Strengths include communication skills, analytical thinking, and a customer-focused approach. Previous work has resulted in effective property transactions and satisfied clientele. Licensed Real Estate Agent that successfully sold new and preexisting homes. Applied exceptional prospecting, building high-value client base through aggressive marketing and personal referrals from satisfied buyers and sellers. Excelled in client development, public relations, customer follow-up and property management. Displayed superior talent in effectively communicating with sellers, buyers, banks, and mortgage lenders.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Property Consultant
Urban Real Estate
Bella Vista, NSW
05.2023 - 07.2025
- Advised clients on property investments and market trends.
- Conducted property evaluations and prepared detailed reports.
- Facilitated property viewings and answered client inquiries.
- Monitored changes in legislation that affect the buying and selling process for real estate.
- Scheduled appointments with clients to discuss their specific needs in a property purchase or lease agreement.
- Negotiated terms and conditions on behalf of clients in real estate transactions.
- Advised customers about local zoning laws and regulations concerning property ownership.
- Helped investors and direct buyers make appropriate decisions based on relevant information.
- Played integral role in sales process by effectively leveraging property and proposals expertise.
- Steered real estate negotiations to serve client interests and achieve favorable terms.
- Offered expertise in profit optimization strategies such as deferring maintenance and repairs.
- Ensured that all paperwork was completed accurately prior to closing a real estate transaction.
- Created detailed reports outlining the features of each listing along with its estimated market value.
- Organized open house events for potential buyers or renters of properties.
- Provided advice and assistance to customers regarding property purchases and sales.
- Advised clients on market conditions, prices, mortgages, and legal requirements.
- Developed marketing strategies to promote properties for sale or rental purposes.
- Maintained accurate records of all client interactions, correspondence, and agreements.
- Compared properties with similar recently sold properties to determine competitive market price.
- Provided guidance on how best to stage homes for sale based on current trends in design aesthetics.
- Coordinated with appraisers, home inspectors, contractors, lawyers, title companies, and surveyors as needed.
- Assisted clients in obtaining mortgage loans from banks and other lending institutions.
- Handled customer inquiries regarding available listings, pricing, financing options.
- Created professional sales presentations to effectively communicate product quality and market comparisons.
- Identified potential buyers through cold calling.
- Provided client guidance regarding market conditions, mortgage options, and legal requirements.
- Scheduled and attended weekly appointments with clients.
- Negotiated purchase agreements and rental contracts effectively.
- Coordinated with legal teams for smooth transaction processes.
- Assisted clients in understanding financing options and mortgage terms.
- Developed marketing strategies to promote available properties.
- Maintained up-to-date knowledge of local real estate regulations and practices.
- Prepared and delivered sales presentations.
<ul><li>Complied with audit standards as per the industry audit requirements.</li><li>Coordinating emergency preparedness and response procedures for the Facility</li><li>Implementation of security directives, building community partnerships with local law enforcement and emergency response agencies</li><li>Enforcement of physical security measures and practices to ensure Client directives are carried out on an on-going basis</li><li>Organization and disbursement of Services Shift rotation rosters;</li><li>Ensured accuracy of Personnel payroll signage;</li><li>Monitored “DC Security Operations Center” (“DCSOC”) Services provided by Personnel to ensure sufficiency;</li><li>Completion of Services Shift audits;</li><li>Responsible for performance management, development, engagement and retention of team members</li><li>Trained new hires on policies and protocols.</li><li>Engaged with the client to build and maintain a strong relationship by maintaining a high quality of service in line with contractual</li></ul>
Wilsons Security
09.2022 - 04.2023
- Complied with audit standards as per the industry audit requirements.
- Coordinating emergency preparedness and response procedures for the Facility
- Implementation of security directives, building community partnerships with local law enforcement and emergency response agencies
- Enforcement of physical security measures and practices to ensure Client directives are carried out on an on-going basis
- Organization and disbursement of Services Shift rotation rosters;
- Ensured accuracy of Personnel payroll signage;
- Monitored “DC Security Operations Center” (“DCSOC”) Services provided by Personnel to ensure sufficiency;
- Completion of Services Shift audits;
- Responsible for performance management, development, engagement and retention of team members
- Trained new hires on policies and protocols.
- Engaged with the client to build and maintain a strong relationship by maintaining a high quality of service in line with contractual
<ul><li>The security ranger supervisor is responsible for the overall safety and security performance of the venue, whilst ensuring a quality client service offering. The security ranger supervisor looks after 100 plus staff to ensure smooth performance of the operation.</li><li>Lead high performing teams including Rangers, CRO’s (Control room operator) and Security personal.</li><li>Responsible for performance management, development, engagement and retention of team members</li><li>Trained new hires on policies and protocols.</li><li>Ensured compliance to the relevant contract and industry regulatory requirements</li><li>Developed strategic input into security risk assessments and security management plans for venue related activities</li><li>Created management reports and compliance reports for the venue.</li><li>Completed reports by recording observations, information, occurrences and surveillance activities, interviewing witness, obtaining signatures</li><li>Engaged with the client to build and maintain a strong relationship by maintaining a high quality of service in line with contractual requirements, Understanding the security and safety needs of the client and promoting the ACES Group value proposition</li><li>Tracked employee payroll costs (wages and salaries), to ensure compliance with budget requirements</li><li>Ensured decisions reflect the ACES Group brand, service offerings and contract requirements</li><li>Complied with audit standards as per the industry audit requirements.</li></ul>
ACES Group, (Australian Concert and Entertainment Security)
07.2019 - 09.2022
- The security ranger supervisor is responsible for the overall safety and security performance of the venue, whilst ensuring a quality client service offering. The security ranger supervisor looks after 100 plus staff to ensure smooth performance of the operation.
- Lead high performing teams including Rangers, CRO’s (Control room operator) and Security personal.
- Responsible for performance management, development, engagement and retention of team members
- Trained new hires on policies and protocols.
- Ensured compliance to the relevant contract and industry regulatory requirements
- Developed strategic input into security risk assessments and security management plans for venue related activities
- Created management reports and compliance reports for the venue.
- Completed reports by recording observations, information, occurrences and surveillance activities, interviewing witness, obtaining signatures
- Engaged with the client to build and maintain a strong relationship by maintaining a high quality of service in line with contractual requirements, Understanding the security and safety needs of the client and promoting the ACES Group value proposition
- Tracked employee payroll costs (wages and salaries), to ensure compliance with budget requirements
- Ensured decisions reflect the ACES Group brand, service offerings and contract requirements
- Complied with audit standards as per the industry audit requirements.
<ul><li>Responsible for event operations at various venues and events. The Events Security Manager liaise with clients to understand requirements and ensure smooth, professional security support is received in the venues/events. Responsible for leading and coordinating security for protection operations and events</li><li>Lead a high performing team including Security personal.</li><li>Ensured compliance to policies and procedures at all times.</li><li>Trained new hires on policies and protocols.</li><li>First point of contact of any concerns raised from clients or staff</li><li>Resolving</li><li>Engaged with clients to build and maintain a strong relationship</li><li>Attended client meetings to understand requirements of the events</li><li>Ensured appropriate security is coordinated in events/venues to meet safety objectives of clients.</li><li>Responsible for organizing event logistics e.g. equipment’s such as radios, recruitment</li><li>Ensured compliance to the relevant contract and industry regulatory requirements</li><li>Created management reports and compliance reports for the events.</li></ul>
12.2017 - 07.2019
- Responsible for event operations at various venues and events. The Events Security Manager liaise with clients to understand requirements and ensure smooth, professional security support is received in the venues/events. Responsible for leading and coordinating security for protection operations and events
- Lead a high performing team including Security personal.
- Ensured compliance to policies and procedures at all times.
- Trained new hires on policies and protocols.
- First point of contact of any concerns raised from clients or staff
- Resolving
- Engaged with clients to build and maintain a strong relationship
- Attended client meetings to understand requirements of the events
- Ensured appropriate security is coordinated in events/venues to meet safety objectives of clients.
- Responsible for organizing event logistics e.g. equipment’s such as radios, recruitment
- Ensured compliance to the relevant contract and industry regulatory requirements
- Created management reports and compliance reports for the events.
<ul><li>Responsible for overseeing and continuously developing the security division. Ensuring ACES Group is able to deliver applications and services with stability and security to clients.</li><li>Oversaw all aspects of the security division to ensure smooth process of security operation throughout all aspects of ACES Group.</li><li>Managed all SOP’s, SWMS, security plans and all WHQSE</li><li>Quality reporting, auditing and troubleshooting operational issues</li><li>Identify strategic opportunities</li><li>Seek new business opportunities</li><li>Resolved client complaints – investigated problems, developed solutions, prepared reports, and made recommendations</li><li>Collaborated with internal stakeholders</li><li>On call 24/7</li></ul>
06.2017 - 12.2017
- Responsible for overseeing and continuously developing the security division. Ensuring ACES Group is able to deliver applications and services with stability and security to clients.
- Oversaw all aspects of the security division to ensure smooth process of security operation throughout all aspects of ACES Group.
- Managed all SOP’s, SWMS, security plans and all WHQSE
- Quality reporting, auditing and troubleshooting operational issues
- Identify strategic opportunities
- Seek new business opportunities
- Resolved client complaints – investigated problems, developed solutions, prepared reports, and made recommendations
- Collaborated with internal stakeholders
- On call 24/7
<ul><li>Monitoring, reporting and responding to security events, whilst providing exceptional customer service. Occasional security supervisor role to assist management</li><li>Secure premises and personnel by patrolling property, monitoring surveillance equipment; inspecting buildings, equipment and access points, permitting entry</li><li>Work as a team to ensure the safety and security of the environment</li><li>Obtain help by sounding alarms</li><li>Prevent losses and damage by reporting irregularities, informing violators of policies and procedures, restraining trespassers</li><li>Escalate situations when identified</li><li>Adhere to all company service and operating standards</li><li>Provide excellent customer service</li></ul>
10.2014 - 06.2017
- Monitoring, reporting and responding to security events, whilst providing exceptional customer service. Occasional security supervisor role to assist management
- Secure premises and personnel by patrolling property, monitoring surveillance equipment; inspecting buildings, equipment and access points, permitting entry
- Work as a team to ensure the safety and security of the environment
- Obtain help by sounding alarms
- Prevent losses and damage by reporting irregularities, informing violators of policies and procedures, restraining trespassers
- Escalate situations when identified
- Adhere to all company service and operating standards
- Provide excellent customer service
Education
Certificate IV in Real Estate Practice - Real Estate
Entry Education
Sydney, NSW07-2025
Sydney, NSW - Real Estate
Under The Hammer
Sydney, NSW05-2023
Bachelor of Business and Commerce - Sports Management
Parramatta, NSW
Parramatta, NSW01.2016
CERT II - Security Operations
01/2014
01.2014
Diploma - Business Administration
01/2013
01.2013
Skills
- Sales strategy development
- Database maintenance
- Problem-solving skills
- Transaction closing
- Customer engagement and support
- Networking and prospecting
- Property inspections and staging
- Investment property management
- Buyer representation
- Property evaluation
- Market analysis
- Sales strategy development
- Database maintenance
- Problem-solving skills
- Transaction closing
- Customer engagement and support
- Networking and prospecting
- Property inspections and staging
- Investment property management
- Buyer representation
- Property evaluation
- Market analysis
Certification
- First aid Certificate
- Responsible service for alcohol
- White card (Work Health and Safety)
- General boat driving license
- Traffic Control and implementation traffic control plans
Languages
English, Gujarati, Hindi
Languages
English
Full Professional
Gujarati
Native/ Bilingual
Hindi
Native/ Bilingual
References
References available upon request.
Timeline
Property Consultant
Urban Real Estate
05.2023 - 07.2025
<ul><li>Complied with audit standards as per the industry audit requirements.</li><li>Coordinating emergency preparedness and response procedures for the Facility</li><li>Implementation of security directives, building community partnerships with local law enforcement and emergency response agencies</li><li>Enforcement of physical security measures and practices to ensure Client directives are carried out on an on-going basis</li><li>Organization and disbursement of Services Shift rotation rosters;</li><li>Ensured accuracy of Personnel payroll signage;</li><li>Monitored “DC Security Operations Center” (“DCSOC”) Services provided by Personnel to ensure sufficiency;</li><li>Completion of Services Shift audits;</li><li>Responsible for performance management, development, engagement and retention of team members</li><li>Trained new hires on policies and protocols.</li><li>Engaged with the client to build and maintain a strong relationship by maintaining a high quality of service in line with contractual</li></ul>
Wilsons Security
09.2022 - 04.2023
<ul><li>The security ranger supervisor is responsible for the overall safety and security performance of the venue, whilst ensuring a quality client service offering. The security ranger supervisor looks after 100 plus staff to ensure smooth performance of the operation.</li><li>Lead high performing teams including Rangers, CRO’s (Control room operator) and Security personal.</li><li>Responsible for performance management, development, engagement and retention of team members</li><li>Trained new hires on policies and protocols.</li><li>Ensured compliance to the relevant contract and industry regulatory requirements</li><li>Developed strategic input into security risk assessments and security management plans for venue related activities</li><li>Created management reports and compliance reports for the venue.</li><li>Completed reports by recording observations, information, occurrences and surveillance activities, interviewing witness, obtaining signatures</li><li>Engaged with the client to build and maintain a strong relationship by maintaining a high quality of service in line with contractual requirements, Understanding the security and safety needs of the client and promoting the ACES Group value proposition</li><li>Tracked employee payroll costs (wages and salaries), to ensure compliance with budget requirements</li><li>Ensured decisions reflect the ACES Group brand, service offerings and contract requirements</li><li>Complied with audit standards as per the industry audit requirements.</li></ul>
ACES Group, (Australian Concert and Entertainment Security)
07.2019 - 09.2022
<ul><li>Responsible for event operations at various venues and events. The Events Security Manager liaise with clients to understand requirements and ensure smooth, professional security support is received in the venues/events. Responsible for leading and coordinating security for protection operations and events</li><li>Lead a high performing team including Security personal.</li><li>Ensured compliance to policies and procedures at all times.</li><li>Trained new hires on policies and protocols.</li><li>First point of contact of any concerns raised from clients or staff</li><li>Resolving</li><li>Engaged with clients to build and maintain a strong relationship</li><li>Attended client meetings to understand requirements of the events</li><li>Ensured appropriate security is coordinated in events/venues to meet safety objectives of clients.</li><li>Responsible for organizing event logistics e.g. equipment’s such as radios, recruitment</li><li>Ensured compliance to the relevant contract and industry regulatory requirements</li><li>Created management reports and compliance reports for the events.</li></ul>
12.2017 - 07.2019
<ul><li>Responsible for overseeing and continuously developing the security division. Ensuring ACES Group is able to deliver applications and services with stability and security to clients.</li><li>Oversaw all aspects of the security division to ensure smooth process of security operation throughout all aspects of ACES Group.</li><li>Managed all SOP’s, SWMS, security plans and all WHQSE</li><li>Quality reporting, auditing and troubleshooting operational issues</li><li>Identify strategic opportunities</li><li>Seek new business opportunities</li><li>Resolved client complaints – investigated problems, developed solutions, prepared reports, and made recommendations</li><li>Collaborated with internal stakeholders</li><li>On call 24/7</li></ul>
06.2017 - 12.2017
<ul><li>Monitoring, reporting and responding to security events, whilst providing exceptional customer service. Occasional security supervisor role to assist management</li><li>Secure premises and personnel by patrolling property, monitoring surveillance equipment; inspecting buildings, equipment and access points, permitting entry</li><li>Work as a team to ensure the safety and security of the environment</li><li>Obtain help by sounding alarms</li><li>Prevent losses and damage by reporting irregularities, informing violators of policies and procedures, restraining trespassers</li><li>Escalate situations when identified</li><li>Adhere to all company service and operating standards</li><li>Provide excellent customer service</li></ul>
10.2014 - 06.2017
Certificate IV in Real Estate Practice - Real Estate
Entry Education
Sydney, NSW - Real Estate
Under The Hammer
Bachelor of Business and Commerce - Sports Management
Parramatta, NSW
CERT II - Security Operations
01/2014
Diploma - Business Administration
01/2013
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