Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Harsha Jhowry

Melbourne,VIC

Summary

Communicative and organised student with experience providing client services. Acquired various skills throughout my studies (Bachelor of Business, majoring in Accounting and Financial Planning). Fluent in English as well as French.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Client Advisor

Capstone Project
07.2023 - 07.2023
  • Participated in capstone project organised by RMIT University.
  • Dealt with client (Emma & Tom's).
  • Enhanced client satisfaction by providing personalised advice about product development and product recommendations.
  • Strengthened client relationships through regular communication.
  • Maintained in-depth knowledge of industry trends and products, ensuring accurate guidance for clients.
  • Collaborated with team members to develop innovative solutions for complex client needs.

Customer Service Assistant

Family Business
02.2021 - 12.2021
  • Enhanced customer satisfaction by promptly addressing inquiries.
  • Assisted customers with product selection, providing detailed information on features and benefits.
  • Collaborated with team members to improve overall customer experience and boost company reputation.
  • Answered phone calls for any enquiries.

Education

Bachelor of Business - Accounting And Financial Planning

RMIT University
Melbourne, VIC
12.2025

Skills

  • Customer Service
  • MS Office
  • Client Interaction
  • Interpersonal skills
  • Attention to detail
  • Empathy and understanding
  • Team collaboration
  • Communication

Certification

Industry Experience Program

Languages

English
Native or Bilingual
French
Native or Bilingual

Timeline

Client Advisor

Capstone Project
07.2023 - 07.2023

Customer Service Assistant

Family Business
02.2021 - 12.2021

Bachelor of Business - Accounting And Financial Planning

RMIT University

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Harsha Jhowry