Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Harshal Nasare

Summary

Highly reliable and dedicated individual with outstanding interpersonal skills. Ability to project good relationships with clients and possess a good work ethic. Poised to build valuable experience and ready to contribute to team success and work in an organization that offers challenging opportunities with innovative work and where there is ample scope for individual as well as organizational growth.




Overview

3
3
years of professional experience

Work History

Crew Coach

McDonald's
11.2022 - Current
  • Provided coaching and mentoring to employees.
  • Trained and mentored new personnel hired to fulfill various roles.
  • Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
  • Established and maintained quality control standards.
  • Analyzed and evaluated training effectiveness and program outcomes.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Processed customer service orders promptly to increase customer satisfaction.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Cleaned and maintained all areas of the restaurant to promote a clean image.
  • Prepared products following restaurant, health, and safety standards and procedures.

Team Member

IGA Supermarket
02.2023 - 06.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong cooperative relationships with coworkers and managers.
  • Operated register to process payments and collect cash payment for order totals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Assisted with inventory counts and stocking of merchandise.
  • Monitored and verified all merchandise was properly priced and labeled.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.

Sales Consultant

H&m India
01.2021 - 03.2022
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Responded to telephone and in-person requests for information.
  • Maximized customer retention by resolving issues quickly.
  • Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
  • Completed orders and organized product deliveries to meet customer timetables.
  • Followed up with existing customers to provide additional support and address concerns.
  • Provided sales and customer service assistance to walk-in traffic

Education

Bachelor of Information Technology - Information Technology

University of South Australia
Adelaide, SA
11.2025

Skills

  • Maintaining Clean Work Areas
  • Credit and Debt Card Processing
  • Special Requests
  • Operational Efficiency
  • Cash Control

References

Macdonald's Rundle Mall East

Store manager - Nilesh Hirani

Contact No: +61 433-857-203


IGA Adelaide City East

Store manager - Pratik Badwaik

Contact No: +61 449-714-757


H&M Nagpur

Store Manager - Prajakta Khandare

Contact No: +61 491-702-779

Timeline

Team Member

IGA Supermarket
02.2023 - 06.2023

Crew Coach

McDonald's
11.2022 - Current

Sales Consultant

H&m India
01.2021 - 03.2022

Bachelor of Information Technology - Information Technology

University of South Australia

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Harshal Nasare