Summary
Work History
Education
Skills
Timeline
Generic

Harshani Wijerathana

Noble Park North,VIC

Summary

Dynamic and adaptable professional with a proven track record at Penguin Random House, excelling in order accuracy and productivity. Known for exceptional customer service and teamwork, I thrive in fast-paced environments, consistently meeting tight deadlines while maintaining a friendly demeanor. Committed to continual improvement and effective problem-solving.

Work History

GJK Facility Service

Cleaner
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.

Picker Packer

Penguin Random House
  • Enhanced order accuracy by carefully picking and packing items per customer specifications.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Participated in ongoing training programs to stay current on industry best practices for efficient picking and packing processes.
  • Picked and packed order items.
  • Kept work areas neat, clean and free from debris.
  • Followed orders precisely for correct items, sizes and quantities.

Hairdresser

Original Cuts and Colours
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Enhanced client satisfaction by providing personalized hair consultations and recommending suitable styles.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Promoted a safe work environment by adhering strictly to sanitation guidelines set forth by state regulations and salon policies.
  • Maintained a clean and organized workstation, ensuring a comfortable and professional environment for clients.
  • Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.

Education

Master Of Business - Business Accountancy

Federation University Australia
VIC
11.2024

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Flexible and adaptable
  • Multitasking

Timeline

GJK Facility Service

Cleaner

Picker Packer

Penguin Random House

Hairdresser

Original Cuts and Colours

Master Of Business - Business Accountancy

Federation University Australia
Harshani Wijerathana