Harshan Sugatha Jayan
Adelaide,Australia
Summary
Results-driven professional with extensive experience at Allianz Technology in data analysis and project management. Proficient in Python development and team training, leading to significant process improvements and enhanced operational efficiency. Focused on delivering innovative solutions that drive business success and foster collaboration across departments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Hungry Jack's
Adelaide, Australia
03.2024 - Current
- Managed resources and staff allocation to ensure smooth operations during peak hours.
- Supervised daily operations, promoting efficient service and team coordination.
- Trained new employees on food safety and customer service standards, enhancing team capabilities.
- Delegated daily tasks and responsibilities to streamline workflow.
Business Analyst
Allianz Technology
India, India
03.2020 - 10.2023
- Collaborated with stakeholders to gather requirements for software solutions.
- Conducted data analysis to inform decision-making across departments.
- Facilitated workshops to identify process improvements and innovative solutions.
- Analyzed business processes, enhancing efficiency and effectiveness.
- Developed comprehensive documentation for business requirements and user stories.
- Managed project timelines and resources for successful IT initiatives.
- Evaluated business requirements, improving IT project outcomes.
Education
IT Enterprise Management - Adelaide, SA
University of South Australia
Adelaide, SA12-2025
BBA - Business Administration
Amrita University
India01.2019
Skills
- Python development
- SAP BusinessObjects
- Advanced Excel
- Data interpretation and analysis
- Comprehensive data management
- Visual data communication
- Project management
- Process improvement
- Business documentation
- Team training
- Pivot tables
- IIBA methodologies
- Gap analysis
- Cashflow processes
- Analytical tool implementation
- Business process improvement
Certification
- Excel for Business Analysts - LinkedIn Learning
- Power BI Essential Training
- Agile Business Analysis
- SQL for Data Analysis
- Tableau for Data Analysts
- Business Analysis Foundations
Accomplishments
- Conducted Financial Analysis and Reporting to Support Investment Decisions and Budget Planning - Research Project.
- Developed and automated interactive dashboards using SAP BusinessObjects and Advanced Excel, improving business reporting efficiency and reducing manual processing time by over 30%.
- Conducted in-depth data analysis to identify operational bottlenecks in claims processing, resulting in a 12% reduction in turnaround time and enhanced customer satisfaction.
- Collaborated with cross-functional teams to implement data-driven solutions, aligning analytics with business goals and supporting executive-level decision-making.
- Improved data accuracy and accessibility by streamlining data management processes and integrating disparate data sources into a centralized reporting system.
- Delivered actionable business insights through effective visual data communication and reporting, enabling strategic planning and measurable performance improvements.
Languages
English
Timeline
Shift Supervisor
Hungry Jack's
03.2024 - Current
Business Analyst
Allianz Technology
03.2020 - 10.2023
IT Enterprise Management - Adelaide, SA
University of South Australia
BBA - Business Administration
Amrita University