MEERA SHAH
DYNNYRNE,TAS
Summary
Experienced Administrator and Academic Support officer having 3+ years of experience in Admissions, Frontline reception, results, Training support officer dealing with International Students. Outstanding demonstration and presentation skills with the ability to speak to large groups comfortably. Adept at working with leaders in the industry and building rapport with colleagues from different cultures and ethnic backgrounds.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Student Support Officer
M.S Aviation Pty Ltd
Hobart, TAS
07.2022 - Current
- Issuing offer letters
- Issuing Confirmation of Enrolment- deferment, cancellation etc related to PRISMS
- Completing students E-file and physical files
- Issuing Qualifications, Statement of Attainment and various support letters
- End of year reporting to NCVER using Vettrak
- High level of proficiency in Vettrak (Student Management System) and PRISMS
- Completing internal and external audits
- Monitoring students’ course progress
- Issuing warning letters and ITR for unsatisfactory course progress
- Helping Training Manager with Interventions and student meetings
- Monitor student attendance, from generating attendance record for trainers, recording to the register, follow ups and warning letters
- Manage trainer contact with students throughout student enrolments
- Procurement and submission of RTO compliance activities including: AVETMISS, NAT files
- Assists students with non-academic needs, such as health cover, USI etc
- Keeping all the student records compliant up to date, insuring that all details are entered into the Student Management System in an accurate and timely manner
Administration / Academic Support Officer
Australian Study Link Institute
Melbourne, VIC
01.2019 - 06.2021
- Booking appointments, meeting & greeting students and visitors
- Issuing offer letters,
- Coe’s, deferment, cancellation etc related to PRISMS
- Completing students E-file and physical files, saving all the documents into their folders
- Issuing Qualifications, Statement of Attainment and various support letters
Receptionist
SKD Education & Migration
Brisbane, QLD
01.2018 - 12.2018
- Answering phone calls, meeting and greeting clients and visitors
- Processing/Applying student visas, updating and correcting client records
- Arranging Coe’s and offer letters for students from education providers
- Ordering stationery and supplies, ensuring reception area is kept clean and tidy
- Assisting with general office administration like printing, scanning, receiving payments
Education
Master of Business Administration -
IMC
Certificate IV in Business Administration - undefined
2020
Bachelor of Arts - Economics
2016
Skills
- Vettrak, Xero, PRISMS
- Sound knowledge of Australian VET Education Sector
- Strong ability to work in a team with a proactive approach
- Good organisational skills and ability to pay high attention to detail
- Ability to clearly communicate, plan and execute ideas effectively
- Motivation to push for and meet individual targets in a timely manner
- Exceptional relationship and stakeholder management skills
- High Level of problem solving and negotiation skills
- Experience in AVETMESS Reporting
- Proficient in MS Word, Excel and Power Point, Publisher Applications
- Information verification
- Error detection
- Typing 75 WPM
- Database management
Certification
Vettrak: Foundation badge
Vettrak: Advanced badge
Timeline
Student Support Officer
M.S Aviation Pty Ltd
07.2022 - Current
Administration / Academic Support Officer
Australian Study Link Institute
01.2019 - 06.2021
Receptionist
SKD Education & Migration
01.2018 - 12.2018
Master of Business Administration -
IMC
Certificate IV in Business Administration - undefined
Bachelor of Arts - Economics
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