Harshdeep Abbott
Melbourne,VIC
Summary
Insightful individual with experience directing and improving organizational growth through effective technology management strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Seeking a responsible position that offers professional challenges utilizing interpersonal skills, excellent time & resource management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Manager - Corporate Marketing, Sales & Strategy
KIMS Hospitals & Research Foundation
10.2021 - 01.2023
- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
- Maximized performance by monitoring daily activities and mentoring team members.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Improved operational planning and business frameworks to enhance resource utilization and performance management.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Business Development Associate
Think & Learn Pvt. Ltd. (BYJU'S)
07.2020 - 10.2021
- Proactively engaged customer in various departments in order to provide in-depth product knowledge in non-commissioned environment
- Improved bottom-line profitability by growing customer base and capitalizing on upsell opportunities.
- Applied core knowledge to effectively communicate sensitive or technical information while adhering to regulatory guidelines.
- Enhanced customer experience using all omnichannel offerings.
- Developed new opportunities by effectively communicating product lines to leading international corporations.
- Networked among local business and community organizations to develop leads and generate business.
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
- Researched, analyzed and projected market data for potential markets.
- Arranged potential client contacts, cultivated relationships and followed through all service needs.
Education
Master's of Engineering Management - Engineering Management
RMIT University
Melbourne, VIC02.2025
Bachelor's of Engineering (B.E) - Information Technology
Pune University
Pune, India05.2020
Skills
- Organizational Strategy
- IT Strategy
- Market Analysis
- Customer Relationship Management
- Product Development
- Project Management
- Financial Performance Understanding
- Technological Alignment
- Risk Management & Feasibility
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Even if you are on the right track, you’ll get run over if you just sit there.
Will Rodgers
Timeline
Manager - Corporate Marketing, Sales & Strategy
KIMS Hospitals & Research Foundation
10.2021 - 01.2023
Business Development Associate
Think & Learn Pvt. Ltd. (BYJU'S)
07.2020 - 10.2021
Master's of Engineering Management - Engineering Management
RMIT University
Bachelor's of Engineering (B.E) - Information Technology
Pune University
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