Summary
Overview
Work History
Education
Skills
Timeline
Generic
Harshdeep (Khushi) Kaur

Harshdeep (Khushi) Kaur

Melbourne,VIC

Summary

A highly motivated and versatile individual with a background in teaching, customer service, and vocational training. I am actively seeking a challenging position that allows me to leverage my skills, interpersonal abilities, and passion for delivering exceptional client experiences. As a customer-focused Retail Associate, I bring a solid understanding of retail dynamics and uphold high customer service standards. My experience includes providing quality product recommendations and solutions to not only meet customer needs but also exceed expectations. I am committed to executing sales, service, and customer experience initiatives that drive strong sales.

Furthermore, I am a performance-driven Associate with a stellar record of accomplishment in connecting with customers and achieving remarkable sales. My proactive and well-organized approach positions me as a successful sales leader capable of meeting and exceeding targets through strategic initiatives. I excel as a lead generator, product demonstrator, and problem-solver, consistently contributing to the overall success of the team and organization.

Overview

3
3
years of professional experience

Work History

Sales Associate

JB-HI-FI
10.2021 - Current
  • Provide exceptional customer service and assist customers in finding the right products
  • Achieve and exceed sales targets consistently, resulting in positive sales figures
  • Demonstrate product knowledge and effectively communicate features and benefits to customers.

Owner

Radiant Flames
10.2021 - 02.2022
  • Established and managed a small business focused on creating handmade soy wax candles
  • Developed creative designs and produced high-quality products
  • Managed inventory, sales, and customer inquiries.

Receptionist/Cafe Assistant

Lollipop Playland
- 10.2021
  • Provided excellent customer service and handled customer inquiries at the reception
  • Worked in the café, taking orders, serving food, and ensuring customer satisfaction
  • Organised and hosted parties for children, ensuring a safe and enjoyable environment.

Cashier

Harvey Norman
- 09.2021
  • Processed customer transactions accurately and efficiently
  • Handled cash, credit card transactions, and maintained cash register balance
  • Assisted customers with inquiries, product returns, and exchanges.

Interfaith Dialogue Participant

Building Bridges Program
01.2021
  • Participated in interfaith dialogues with students from various schools
  • Engaged in discussions to foster understanding and tolerance among diverse religious backgrounds
  • Collaborated on community projects promoting unity and cooperation.

Volunteer Teacher

Springvale Rise Primary School
01.2019
  • Assisted in teaching non-English speaking children, helping them develop language skills
  • Collaborated with teachers to create engaging activities and lessons
  • Provided individualised attention to support students' learning and growth.

Education

VCE -

Killester College
01.2022

Bachelor of Fashion, Sem 1 -

RMIT University

Certificate II in VET Hospitality -

Killester College

Certificate II in VET Fashion Design -

Box Hill TAFE

Skills

  • Excellent customer service and interpersonal skills
  • Strong communication and listening abilities
  • Creative mindset with a keen attention to detail
  • Proficient in Microsoft Office Suite
  • Ability to work effectively in a team or independently
  • Time management and organisational skills
  • Business Development
  • Upselling
  • Exceptional Customer Service
  • Merchandise Display

Timeline

Sales Associate

JB-HI-FI
10.2021 - Current

Owner

Radiant Flames
10.2021 - 02.2022

Interfaith Dialogue Participant

Building Bridges Program
01.2021

Volunteer Teacher

Springvale Rise Primary School
01.2019

Receptionist/Cafe Assistant

Lollipop Playland
- 10.2021

Cashier

Harvey Norman
- 09.2021

VCE -

Killester College

Bachelor of Fashion, Sem 1 -

RMIT University

Certificate II in VET Hospitality -

Killester College

Certificate II in VET Fashion Design -

Box Hill TAFE
Harshdeep (Khushi) Kaur