Summary
Overview
Work History
Education
Skills
Websites
Languages
Certification
Timeline
Generic

HARSHIT JAIN

Armadale,Western Australia

Summary

Versatile manager with background in coordinating diverse teams and managing complex projects. Skilled in strategic planning, operational improvement, and fostering collaborative environments. Demonstrated ability to enhance efficiency and productivity while maintaining high standards of quality. Successfully implemented innovative solutions that resulted in positive organizational changes.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Manager

Delhi Flavors
Armadale, WA
09.2024 - Current
  • Specialized in preparing various types of tandoor-baked breads.
  • Checked quality of raw materials before use.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Ensured compliance with all health, safety and hygiene regulations within the kitchen area.

Customer Relationship Officer (CRO)

Fleet Safety Infotech
, India
01.2024 - 06.2024
  • Customer Engagement
  • Customer Support
  • Customer Feedback
  • Customer Retention
  • Database Management
  • Problem Solving

Branch Head

Learning Sessions
, India
07.2023 - 12.2023
  • Strategic Leadership
  • Business Development
  • Client Management
  • Performance Monitoring and Reporting
  • Market Analysis and Competitor Monitoring
  • Promotion of Company Culture

Customer Relationship Manager

Hyatt Hotels
, India
01.2023 - 06.2023
  • Guest Relations
  • Customer Service
  • Feedback Management
  • Communication
  • Event Coordination
  • Data Management

Assistant Operations Manager

Domino's Pizza
, India
06.2022 - 12.2022
  • Staff Management
  • Inventory Management
  • Customer Service
  • Quality Control
  • Marketing and Promotions
  • Training and Development

Education

Masters of Information Technology - Cyber Security And Networking

Murdoch University
Australia
07.2026

MBA - International Business

Chandigarh University
India
06-2025

Bachelors of Computer Application -

Punjab College of Technical Education
India
08.2023

Skills

  • Customer Service Leadership
  • Communication
  • Strategic Issue Resolution
  • Prioritization and Time Management
  • Adaptability
  • Business Development
  • Customer Relationship Management (CRM)
  • Project Management
  • Innovation management
  • Financial Management
  • Operations Management
  • Sales management

Languages

  • English, Native
  • Hindi, Native
  • Punjabi, Native
  • French, Intermediate

Certification

Responsible Service of Alcohol 29/08/2024

Responsible Gambling Services 29/08/2024

International Driving Permit

Timeline

Manager

Delhi Flavors
09.2024 - Current

Customer Relationship Officer (CRO)

Fleet Safety Infotech
01.2024 - 06.2024

Branch Head

Learning Sessions
07.2023 - 12.2023

Customer Relationship Manager

Hyatt Hotels
01.2023 - 06.2023

Assistant Operations Manager

Domino's Pizza
06.2022 - 12.2022

Masters of Information Technology - Cyber Security And Networking

Murdoch University

MBA - International Business

Chandigarh University

Bachelors of Computer Application -

Punjab College of Technical Education

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HARSHIT JAIN