Harshit Shah
24 Swordfish Street, Nirimba Fields,NSW
Summary
Highly motivated and results-oriented Risk & Compliance professional with almost 4+ years of experience in the financial services industry. Proven ability to identify, assess, and mitigate risks across various domains, with a strong focus on regulatory compliance.
Overview
10
10
years of professional experience
Work History
Senior Associate
PricewaterhouseCoopers
09.2022 - Current
- Collaborated with cross-functional teams to develop comprehensive risk management strategies for client organizations
- Enhanced regulatory compliance by conducting thorough audits and assessments of clients' operations
- Monitored changes in legislation affecting clients' businesses, providing timely updates and strategic advice as needed.
- Led several walkthroughs with banks' senior management to understand the client's business process and procedures and to understand if they were inline with the regulatory requirements.
- Assessed client breach and incident register to understand and evaluate the nature of breach, significance of the breach and reportable under the section 311 and 990k of Corporations Act.
- Streamlined regulatory processes for clients, implementing efficient systems and procedures
- Collaborated with cross-functional teams to drive successful completion of complex projects within deadlines.
- Prepared detailed reports summarizing audit findings, recommendations, and strategies for improvement, enabling informed decision-making by stakeholders
- Mentored junior associates, fostering professional growth and helping them reach their full potential.
- Kept abreast of industry trends and emerging regulations, providing proactive guidance to clients for future compliance needs
Risk and Compliance Officer
State Bank of India Australia
11.2019 - 09.2022
- Responsible for creating and maintaining a compliance culture in the company
- Facilitated implementation and review of training and competency requirement within the organization
- Uplifted the Governance and Fit and Proper Culture and processes in the organisation.
- Uplifted and maintained the Compliance Obligation Register which were relevant for the bank.
- Uplifted the Risk and Control Self Assessment by sitting across with CRCO and the relevant senior management
- Ensured timely identification of potential issues by establishing robust monitoring systems and controls.
- Promoted a culture of continuous improvement through ongoing evaluation and refinement of compliance program elements.
- Mitigated legal risks by proactively identifying gaps in existing policies and recommending improvements.
- Streamlined reporting processes for improved efficiency in submitting data to regulatory agencies.
- Ensured up-to-date correspondence with relevant regulatory bodies such as ASIC, AUSTRAC, APRA, etc
- Ensured that the bank conducted its activities in accordance with the regulatory requirements
- Supported the remittance and operations team in the coordination of compliance issues and ensured that the business operated in accordance with the bank's policies and procedures and the local regulatory authorities
- Monitored the risk environment and assessed the risk of business through monitoring and conducting testing
- Responsible for timely reporting of IFTIs to AUSTRAC and checking the quality of IFTIs being reported to AUSTRAC
- Participated in Internal/External Audit requests
- Reported Audit findings and made pertinent recommendations to the Risk Committee members
- Ensured adherence to all regulatory and corporate policies and guidelines
- Created a policy tracker to help business, more importantly, the compliance team for timely review of all the policies
- Responsible for timely scheduling of pertinent training
- Helped CRCO in uplifting the AML Risk Matrix for onboarding of new customers (individual and corporate)
- Responsible for timely lodgment of SMR/STR to AUSTRAC once the suspicion has been confirmed and escalating it to CRCO for approval.
Senior Operations Officer
VFS GLOBAL
08.2017 - 11.2019
- Accurately completed cash register transactions
- Conferred with employees to discuss complaints and resolve issues
- Monitored employees and data entry to ensure top efficiency and accuracy
- Accountable for training employees on procedures and proper use of systems
- Responsible for office administration and logistics
- Maintained strong business relationships and created a deadline-driven team
- Identified tasks and delegated work
- Identified performance-facing issues and determined most efficient solutions
- Kept record of and analyzed all relevant data
- Received and processed cash and credit payments
- Served multiple customers simultaneously in a stressful environment
- Watched for, recognized, and prevented security risks
- Performed customer service by assisting customers on the floor
- Improved customer satisfaction scores through the application of superior conflict resolution and problem-solving skills
- Established efficient workflow processes, monitored daily productivity, and implemented modifications to improve the overall effectiveness of personnel and activities.
Market Researcher
EY Sweeney
08.2016 - 12.2017
- Devised questionnaires, surveys, and open forum discussions to generate real-time data collection from the target demographic
- Completed in-depth reviews of market conditions and customer preferences for using Sydney Trains as their preferred transport mode.
Education Consultant
Aussizz Migration and Education Consultants
01.2016 - 07.2016
- Preparing client visa applications under direct supervision of Migration Agent
- Preparing and filing client's documents
- Following up and liaising with the client on a day-to-day basis
- Reporting to the Agent with the documents missing from the client and which application were ready for filing
- Liaising with different immigration departments and other interrelated agencies.
User Application Tester
Tata Consultancy Services Pvt Ltd
07.2014 - 08.2015
- Conceptualized end-user scenarios to anticipate areas of concern
- Designed and implemented comprehensive test plans in accordance with industry best practices
- Documented software defects in step-by-step detail in reports submitted to product development
- Logged software defects using HP Quality Center
- Proofread text for spelling, grammar, and typographical errors
- Subjected software to methodical testing to identify functionality defects
- Verified the status of documented defects during regression testing.
Education
Master of Business - Accounting
Victoria University
Sydney, Australia12.2018
Bachelor of Commerce - Accounting And Auditing
R.J.Tibrewal College of Commerce
Ahmedabad, India04.2014
High School Certificate - Commerce
The New Tulip International School
Skills
- Regulatory knowledge
- Internal Controls
- Compliance Monitoring
- Stress testing
- Risk mitigation strategies
- Training and mentoring
- Team Leadership
- Attention to Detail
- Complex Problem-Solving
- Corporate Governance
- Anti-Money Laundering
- Operational Risk
- Risk Management
- Compliance reviews
Accomplishments
- Monetary Transaction: Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
- Conflict Resolution: Responsible for handling applicant inquiries, accurately providing information to ensure resolution of service complaints and customer satisfaction.
- Managed more than 200 applicants during demanding events in an effective and gracious manner.
- Customer Service: Consistently received positive feedback from applicants.
- Supervised team of 15 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Increased Value-Added Service Sales by 10% over the period of two months.
- Developed detailed and well-received test plans, test cases and test scripts that became company standards.
Languages
English
Hindi
Gujarati
References
Available on request
Timeline
Senior Associate
PricewaterhouseCoopers
09.2022 - Current
Risk and Compliance Officer
State Bank of India Australia
11.2019 - 09.2022
Senior Operations Officer
VFS GLOBAL
08.2017 - 11.2019
Market Researcher
EY Sweeney
08.2016 - 12.2017
Education Consultant
Aussizz Migration and Education Consultants
01.2016 - 07.2016
User Application Tester
Tata Consultancy Services Pvt Ltd
07.2014 - 08.2015
Master of Business - Accounting
Victoria University
Bachelor of Commerce - Accounting And Auditing
R.J.Tibrewal College of Commerce
High School Certificate - Commerce
The New Tulip International School