Harshit Sharma
Sydney,NSW
Summary
Computer Science Engineer || Senior Data Analyst
Proactive Senior Data Analyst with 4+ years product management experience in small start-up business environments as well as MNC's. Proficient in handling multiple tasks and projects simultaneously in challenging environments and managing multiple priorities with a positive attitude. Team player and an effective communicator. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sr. Business Systems Analyst
American Express
11.2021 - 07.2023
- Handling Dispute MIS Needs
- Building and Automation of Tableau Dashboards
- Reporting Key Actionable Business Insights to Leaders
- Automating everyday Reporting tasks using python
- Performing Partner churn
- Creating ODL's to support cross-functional teams.
- Documented ongoing system performance, verifying Dispute metrics.
- Elicited and clearly documented business and system requirements.
- Identified areas of possible system improvement to enhance overall business performance, accounting for budgetary concerns and business goals.
- Analyzed existing systems and databases and recommended enhancements to solve business needs
- Developed diagrams to describe and lay out logical operational steps.
- Communicated and explained business requirements to team members to understand and implement functional demands.
Sr. Data Analyst
CXO Office | OYO Vacation Homes
04.2021 - 11.2021
- Building of essential Dashboards for the Account managers
- Reporting of KPI to CXO's of Organization
- Collecting and interpreting a large amount of data for analyzing and predicting results
- Automating everyday reporting tasks
- Helped in increasing conversion of website
- Working alongside teams within the business or the management team to establish business needs.
- Performed root-cause analysis on data-related system problems to recommend or execute corrective action.
- Leveraged text, charts and graphs to communicate findings in understandable format.
- Assessed large datasets, drew valid inferences and prepared insights in narrative or visual forms.
- Managed key tasks and resources to achieve cost, schedule and strategic growth initiatives.
- Utilized data visualization techniques to present and explain complex data sets.
Global Supply Data Analyst
OYO
03.2020 - 04.2021
- Providing Global Data to CXO’s of Organization
- Automating various task in order increase productivity at ground
- Using tech to overcome Communication gap between partners
- Defining new metrics to check adoption of products
- Performing Churn Analysis ,NPS, Escalations and Many KPI to provide insights to stakeholders.
Food & Beverages Data Analyst
OYO
06.2019 - 03.2020
- Define and track KPI for ground team
- Identification of revenue metric and track overall business health
- Automation of Dashboards through Python, Hive and Google API
- Campaign management to drive adoption and revenue
- Ad-hoc analysis & recommendation across channels on daily basis
- Developed and documented the process of automated WhatsApp messages and emails to users, which was successful in increasing user revenue by 8.25%.
Data Analyst(Intern)
OYO
02.2019 - 05.2019
- Tracked all the KPI's of Revenue Vertical and increase adoption of our main product using insights from Raw data
- Verified accuracy of data entered into system to produce error-free reports.
- Developed and maintained databases to store customer information.
IT Intern
Indigo
- Airlines
- Developed API to parse METAR information
IT Intern
Airport Authority Of India
- Developed quarter allotment website
Education
Master of Science - Data Science
University of Tech Sydney
Sydney, NSW06.2025
B.Tech CSE - Computer Science And Programming
Amity University
India05.2019
Skills
- Programming Languages - Python, SQL, R, Java, C, C, HTML, CSS
- Data Visualization and Presentations
- Data Science with R
- DBMS
- Google Analytics
- Big Data
- Google Big-query
- AWS
- Advance Excel
- Linux, UNIX Shell Scripting
- Tableau
- Hive
- Selenium Web Scraping
- Pyspark
- Software and Hardware Issues
- Data Analysis
- Microsoft Power BI
Accomplishments
- Project Unity - Based on NetBeans and MySQL an online interface to buygaming equipment
- Term Paper - Human Computer Interaction
Certification
- Introduction to Big Data by University of California San Diego on Coursera.
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Limited Working
German
Elementary
Soft Skills
- Critical Thinking
- Verbal and written Communication
- Operational Standards
- Spreadsheet Testing
- Systems Evaluations
- Performance Management
Timeline
Sr. Business Systems Analyst
American Express
11.2021 - 07.2023
Sr. Data Analyst
CXO Office | OYO Vacation Homes
04.2021 - 11.2021
Global Supply Data Analyst
OYO
03.2020 - 04.2021
Food & Beverages Data Analyst
OYO
06.2019 - 03.2020
Data Analyst(Intern)
OYO
02.2019 - 05.2019
IT Intern
Indigo
IT Intern
Airport Authority Of India
Master of Science - Data Science
University of Tech Sydney
B.Tech CSE - Computer Science And Programming
Amity University
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