Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Diligent customer service professional successful at satisfying different types of customers with creative and knowledgeable solutions. Leads teams of customer service-focused professionals to improve customer ratings, reduce complaints and increase business.
Work History
Room Attendant
Grand Hyatt Melbourne
05.2023 - 07.2023
Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
Engaged with guests on room requirements and amenities to promote overall satisfaction.
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Education
BBA - Business
Univeristy of Tasmania
Hobart, TAS
08.2026
Skills
Customer Support
Professional Relationships
Patient Reception
Greeting and Seating Clients
Security Monitoring
Billing and Payment Processing
Reception Desk Management
Profession Relevant Skills
Well organised .
Cleaning experience .
Housekeeping.
Customer-oriented and friendly.
Changing bed linen and making beds.
Replacing used towels and other bathroom amenities, such as shampoo and soap.
