Harsimran Kaur
Perth,Australia
Summary
Experienced with client support and coordination, ensuring efficient service delivery and client satisfaction. Utilizes strong communication and problem-solving skills to address and resolve client issues effectively. Track record of maintaining organized and collaborative team environments to meet evolving client needs.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Disability Support Worker
Vision Support Care
Seville Grove, WA
03.2026 - Current
- Assisted clients with daily living activities to promote independence and improve quality of life.
- Collaborated with multidisciplinary teams to develop and implement individualized care plans.
- Monitored client progress, reporting changes in condition to appropriate healthcare professionals.
- Educated clients on available resources, empowering them to make informed decisions about their care.
- Facilitated recreational activities to enhance social interaction and emotional well-being of clients.
- Provided emotional support and companionship, fostering positive relationships with clients and families.
Support Coordinator
Admire Care
Maddington, WA
07.2025 - 11.2025
- Provided exceptional customer support by addressing inquiries and resolving issues efficiently.
- Assisted team in maintaining accurate records of client interactions and service requests.
- Supported the implementation of care plans by coordinating with medical staff and clients.
- Coordinated support services for clients, ensuring timely access to resources and assistance.
- Participated in training sessions to improve knowledge of support strategies and best practices.
- Maintained detailed documentation of client interactions and progress toward goals, providing a clear record of care provided.
- Facilitated communication between clients, families, and service providers to enhance care coordination.
- Researched community resources to provide clients with relevant information and referrals.
- Served as an advocate for clients within the community, working closely with external partners to facilitate access to resources and supports.
- Adapted to changing client needs by updating service plans and adjusting support methods accordingly.
- Assisted in developing individualized service plans based on client needs and goals.
- Improved client satisfaction by efficiently addressing and resolving support issues.
Case Manager (Placement)
Real Life Community Services
09.2024 - 11.2024
- Setting: Homelessness Services, Drug & Alcohol Support, Community Development
- Supported individuals experiencing homelessness by connecting them with safe housing options and essential community resources.
- Worked with clients battling addiction by facilitating rehabilitation programs and providing emotional support throughout their recovery journeys.
- Partnered with community teams to initiate inclusion projects, fostering a sense of belonging and empowerment for clients.
- Conducted detailed client assessments, developed comprehensive case plans, and ensured timely implementation while tracking progress.
- Advocated for vulnerable individuals, providing guidance, encouragement, and practical solutions to complex challenges. Key achievements:
- Successfully helped clients rebuild their lives through a combination of housing stability and tailored support plans.
- Contributed to a community development initiative, creating sustainable opportunities for individuals to thrive post-rehabilitation.
Support Coordinator (Placement)
Hill Crest Health
08.2023 - 12.2023
- Setting: Support coordination, case management, client services, case work, program development work
- Empowered participants by building their capacity to exercise choice and control over their lives, connecting them with appropriate services, and ensuring their NDIS plans were effectively utilized.
- Negotiated service agreements with providers, streamlining appointment bookings, service bookings, and other logistical needs for participants.
- Tackled systemic barriers in accessing education, healthcare, and justice systems, advocating for participant rights and equitable access.
- Designed tailored support and action plans, focusing on holistic development and resilience building for participants.
- Proactively addressed crises, managing complex challenges, and developing participant networks to enhance community engagement. Key achievements:
- Successfully assisted participants in transitioning to independent living arrangements, strengthening their confidence and self-reliance.
- Built robust working relationships with service providers, ensuring a seamless and positive client experience.
- Fieldwork Placement 2 Case Manager (Homelessness and Drug & Alcohol Support)
Education
Diploma - Community Services
Acknowledge Education
Perth12.2024
Skills
- Personal care
- Active listening
- Problem-solving
- Documentation and reporting
- Computer skills
- Disability services
- Relationship building
- Time management
- Risk assessments
- Health and safety
- Advocacy & Empowerment: Skilled in advocating for clients' needs and empowering them to take control of their lives
- Community Development: Experienced in creating community-based solutions to address complex challenges
- Client-Centered Care: Committed to delivering compassionate and individualized support to clients
- Crisis Management: Calm under pressure, with a proven ability to resolve crises and develop long-term solutions
- Time Management: Strong organizational skills to effectively balance high caseloads and client needs
- Collaboration & Communication: Adept at working within multidisciplinary teams and maintaining open, professional communication
Certification
- Supporting Effective Communication Module (NDIS)
- Supporting Safe and Enjoyable Meals Module (NDIS)
- NDIS Online Orientation Certificate
- Medication Administration Training
- Manual Handling Training
- First Aid Training
- Working with Children Check
- NDIS Worker Screening Clearance
Languages
English
Hindi
Punjabi
Timeline
Disability Support Worker
Vision Support Care
03.2026 - Current
Support Coordinator
Admire Care
07.2025 - 11.2025
Case Manager (Placement)
Real Life Community Services
09.2024 - 11.2024
Support Coordinator (Placement)
Hill Crest Health
08.2023 - 12.2023
Diploma - Community Services
Acknowledge Education
WHY CHOOSE ME?
I take pride in bringing a positive, proactive, and empathetic approach to every role. Whether it's assisting individuals in navigating their NDIS plans or helping clients overcome homelessness and addiction, I am committed to making a meaningful impact. I believe in the power of community, the importance of resilience, and the value of providing consistent, high-quality support. In my spare time, I enjoy volunteering, exploring diverse cultures, and fostering connections that enrich my understanding of the world and the people I serve.