Harsimran Sidhu
Coffs Harnour,NSW
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Highly motivated sales associate with extensive customer service and sales experience. Consistently recognised for sales performance and excellence in customer service. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
3
3
years of professional experience
Work History
Sales Associate
Big W
08.2022 - Current
- Organised racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds per store policy.
- Maintained acalm demeanour and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction through exceptional service, promptly addressing concerns, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Monitored customers for signs of security concerns and escalated issues to management.
- Used in-store system to locate inventory and place special orders for customers.
Office Assistant
Shoreline Freighters
02.2021 - Current
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Reviewed files, records and other documents to obtain information to respond to requests.
Fast Food Worker
Guzman Y Gomez
01.2022 - 05.2022
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitised equipment to maintain clean food prep and dining areas.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Collaborated with team members to quickly fill large orders and serve large parties.
Education
High School Diploma -
St John Paul College
Coffs Harbour, NSW09.2024
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Excellent people skills
- Reliable and punctual
- Goal-Oriented
- Verbal/written communication
- Exceptional customer service
- Meeting deadlines
- Adapt to diverse groups
- Can speak and understand Punjabi
Nickname
Simi
Languages
Punjabi
Native or Bilingual
Timeline
Sales Associate
Big W
08.2022 - Current
Fast Food Worker
Guzman Y Gomez
01.2022 - 05.2022
Office Assistant
Shoreline Freighters
02.2021 - Current
High School Diploma -
St John Paul College
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